Customer Service Attendant - Weekly Pay

Securitas, Inc.; Minot (ND); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision & 401K

Life Insurance

AD&D Insurance

Disability Insurance

Telemedicine

Paid Time Off

Uniforms provided

Paid Training

Paid Weekly

Employee Assistance Program

DailyPay Access

Discounts on childcare

Discounts on pet care

Discounts on vehicles

Discounts on cell phones

Travel discounts

Job summary

Securitas, Inc. in Minot, ND is seeking a Customer Service Attendant - Full Time to help maintain a safe and secure environment for our clients by monitoring premises, managing access, and patrolling a variety of locations.

The role emphasizes strong customer service and the ability to work independently in a professional manner. The position offers a wage of $20.75 per hour with benefits including medical, dental, vision, a 401K, life and disability insurance, paid time off, uniforms, training,

Qualifications

• Excellent customer service and team leadership skills.
• Above average computer / technology skills needed.
• Security, Law Enforcement, or Military experience a plus.
• Must be able to work independently and remain vigilant.

Responsibilities

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to the client’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Skills

Customer service

Team leadership

Computer skills

Calm under pressure

Education

High School Diploma or GED

Job description

Customer Service Attendant - Full Time

Primary Location: Minot, ND

Wage:$20.75/HR

TheCustomer Service Attendant helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control and patrolling a variety of locations. They preserve order whileenforcing regulations and directives for our client sites pertaining to personnel, visitors, and the area.

Perks & Benefits:

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, Disability Insurance.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off, FREE Uniforms, Paid Training. & Paid Weekly.
• Employee Assistance Program.
• DailyPay Access Program!!
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

What You Can Expect:

• Conflict resolution and de-escalation.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Ensure that all post orders are followed and assigned rounds are completed.
• Provide customer service and information to theclient’s employees and guests.
• Utilizing technology devices throughout shift.
• Conduct tours of the property.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Basic Requirements:

• 18 years of age or older.
• High School Diploma or GED required.
• Above average computer / technology skills needed.
• Security, Law Enforcement, or Military experience a plus.
• Excellent customer service and team leadership skills needed.
• Must be able to work independently.
• Must be able to remain calm and professional during stressful situations.
• Must have great attention to detail and remain vigilant throughout shift.
• Must have a professional demeanor.
• Must be able to respond to emergencies with rapid / effective judgment and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

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