Security-Cleared Library Research Paraprofessional

ADP, Inc.; McLean (VA); Presencial; USD 42.000 - 58.000; Jornada completa

Descripción de la vacante

ADP, Inc. seeks a Cleared Library Technician to provide library operations, reference support, and database research in a secure government environment in McLean, VA.

The role focuses on reference services, data retrieval, and digital catalog maintenance, requiring strong customer service and research skills. The position involves desk staffing, interlibrary loan processing, and coordinating with analysts and librarians.

Formación

• High School Diploma and a minimum of five (5) years of experience in an academic, public, or research library.
• Bachelor's Degree and a minimum of three (3) years of experience in an academic, public, or research library.
• Broad understanding of world politics, geography, and international relations.
• Strong knowledge of library methodologies, organizational structures, reference services, and circulation procedures.
• Experience conducting reference interviews, identifying patron research needs, and providing appropriate research assistance.
• Ability to conduct commercial database research and apply advanced search techniques.
• Experience using and instructing others on research databases such as ProQuest, LexisNexis, EBSCO, and JSTOR.
• Ability to perform internet research and locate Government, academic, scientific, and technical publications.
• Familiarity with electronic library resources, digital catalogs, metadata, and database maintenance.
• Thorough knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Excellent verbal and written communication, customer service, and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively in a team environment.
• Ability to manage multiple tasks simultaneously, prioritize assignments, and work effectively under pressure.

Responsabilidades

• Staff the Library Reference Desk from 8:00 a.m. to 4:00 p.m., Monday through Friday, excluding federal holidays, unless otherwise directed.
• Provide Ready Reference services, conduct reference interviews, assess patron needs, and assist or refer to requests as appropriate.
• Conduct research using commercial databases such as ProQuest, LexisNexis, EBSCO, JSTOR, and other approved resources.
• Apply advanced search methods, including Boolean operators, fielded searches, controlled vocabularies, citation chaining, and metadata filters.
• Assist analysts with access to academic, trade, scientific, technical, and open-source publications, including government reports, think tank publications, and patent information.
• Locate information from Government sources, including CRS reports, the Federal Register, and the Code of Federal Regulations.
• Assist patrons with database access, paywalls, acquisition requests, and approved access procedures.
• Manage circulation, routing, tracking, and retrieval of physical library holdings.
• Process interlibrary loans and acquisition requests and maintain accurate tracking records.
• Conduct collection maintenance, including inventory, shelf management, and preparation of authorized weeding and disposition actions.
• Maintain database access lists, verify links, correct duplicate entries, and update resource information.
• Support the development and maintenance of searchable digital publication catalogs, including metadata, vendor title lists, and publication additions and removals.
• Assist with maintaining digital library access tools, including OneSearch, vendor-collection search resources, and related user instructions.
• Develop and update library resource guides and assist with subject-specific research materials in coordination with professional librarians.
• Provide library orientations, onsite tours, database demonstrations, and instruction on available library resources to staff and contractors.
• Assist with training materials and provide instruction on effective database searching and information retrieval.
• Document research requests, circulation activities, database updates, and other library services in designated tracking systems.
• Maintain records and provide activity information to support routine library reporting and performance requirements.
• Maintain professional and courteous relationships with customers, demonstrate excellent customer service, and assist in resolving research and resource access issues.

Conocimientos

Verbal & written comms

Customer service

Problem solving

MS Office

Educación

High School Diploma

Bachelor's Degree

Herramientas

ProQuest

LexisNexis

EBSCO

JSTOR

Microsoft Office

Descripción del empleo

ADP, Inc. seeks a Cleared Library Technician to provide library operations, reference support, and database research in a secure government environment in McLean, VA.

The role focuses on reference services, data retrieval, and digital catalog maintenance, requiring strong customer service and research skills. The position involves desk staffing, interlibrary loan processing, and coordinating with analysts and librarians.