Security Awareness, Behavior, & Culture Analyst II (Remote) - WashU IT

Washington University in St. Louis; St. Louis (MO); On-site; USD 75,000 - 129,000; Full time

Benefits offered by this job

Vacation, sick time & holidays

Health insurance

Metro transit U-Pass

Tuition assistance

Job summary

Washington University in St. Louis is seeking a Communications and Change Management Lead to develop dashboards, trainings, and phishing simulations for the ABC team. You will translate complex security topics into accessible content and coordinate across stakeholder groups.

You will build LMS content, collaborate with leadership, and drive change initiatives using recognized methodologies and tools. Remote-US work is possible.

Qualifications

• Bachelor’s degree or combination of education and experience.
• 4 years of relevant experience in information security or awareness programs.

Responsibilities

• Build and maintain reports and dashboards to analyze program data.
• Write content for newsletters, guidance pages, and other communications.
• Lead end-to-end creation of microlearning materials and phishing simulations.
• Engage with university leaders to understand requirements.
• Develop training curriculum and phishing testing strategies using design software.
• Configure and maintain LMS content (KnowBe4, Workday, Canvas).
• Provide customer support and address needs promptly.
• Lead teams and manage initiatives; plan Cybersecurity Awareness Month events.

Skills

Analytical thinking

Detail-oriented

Written communication

Interpersonal communication

Oral communication

Dashboard development

Information security awareness

Instructional design

Leadership

Stakeholder engagement

Strategic planning

Education

Bachelor's degree

Tools

KnowBe4

Workday Learning

Canvas

Job description

Location

Remote, US

Scheduled Hours

40

Position Summary

The Office of Information Security’s Awareness, Behavior, and Culture (ABC) team works with stakeholders across the university to improve information security. This position includes acting as lead for developing and coordinating change management and communication strategies for multiple information security projects and initiatives. The successful candidate will develop communications and training, manage requests, serve as a subject matter expert, and help guide the strategy and direction of the ABC team’s work, particularly as it relates to our project portfolio of changes and improvements.

Job Description

Primary Duties & Responsibilities

• Build and maintain reports and dashboards to analyze program data and monitor the effectiveness of ABC programs.
• Conduct research and write content for the SECURED newsletter, guidance pages, and other written communications, translating complex and technical information into easily understandable terms.
• Lead the end-to-end production of custom microlearning materials and phishing simulations, fostering secure behaviors.
• Engage with university leaders and stakeholders to understand requirements.
• Help develop training curriculum and phish testing strategy using visual design and editing software such as Vyond, Articulate, or Adobe Creative Suite.
• Configure and maintain content in Learning Management System (LMS) platforms like KnowBe4, Workday Learning, and Canvas.
• Provide customer support, quickly assessing and addressing customer needs.
• Other duties as assigned.
• Lead teams and manage initiatives.
• Plan and manage events for Cybersecurity Awareness Month.

Working Conditions

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or table
• Repetitive wrist, hand or finger movement
• Ability to move to on and off-campus locations

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications / Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

Relevant Experience (4 Years)

Preferred Qualifications

• SANS Security Awareness Professional Certification or equivalent.
• Ability to draw on existing resources to solve novel problems.

Preferred Qualifications

Excellent research and writing skills; able to translate complex technical information into understandable terms.

Education

No additional education unless stated elsewhere in the job posting.

Certifications / Professional Licenses

Certified Change Practitioner - PROSCI

Work Experience

No additional work experience unless stated elsewhere in the job posting.

Skills

Analytical Problem Solving, Detail-Oriented, Effective Written Communication, Interpersonal Communication, Oral Communications

Skills

Dashboard Development, Information Security Awareness, Instructional Design, Leadership, Stakeholder Engagement, Strategic Planning

Grade

G14

Salary Range

$75,200.00 - $128,800.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.