Security Associate

Alaska Center for the Performing Arts, Inc.; Alaska; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance options

Paid life insurance

403b with employer match

FSA

PTO

Paid holidays

Job summary

A regional arts center in Alaska is seeking a Security Associate responsible for ensuring the safety and security of the venue and its patrons. The role involves monitoring systems, responding to incidents, and providing exceptional customer service to visitors. Ideal candidates must have a high school diploma, security experience, and the ability to handle physical tasks. CPR and first aid certification are required. This position offers varied hours and a chance to engage with the arts community.

Qualifications

• Must be 21 years of age or older.
• Minimum of one year of security training or equivalent experience required.
• Ability to lift or move 50 lbs; occasionally move 100 lbs.

Responsibilities

• Ensure safety and security of the PAC, staff, patrons, and presenters.
• Monitor alarm, surveillance, and HVAC systems.
• Respond to incidents such as disturbances, medical emergencies, and unauthorized entry.

Skills

Security management

Basic English communication

CPR and first aid certification

Customer service skills

Education

High School diploma or GED

Tools

Microsoft Suite

Elvov Security System

Job description

Health insurance options (inc. vision & dental), paid life insurance, 403b with employer match, FSA, PTO, and paid holidays

Scheduled Hours

Varies; on‑call

FLSA

Non-Exempt

Reports to

Director of Operations

Job Summary

The Security Associate performs duties that ensure the safety and security of the PAC, its staff, patrons, and presenters. Welcomes and greets staff, crews, artists and visitors. Monitors alarm, surveillance, and HVAC systems. Makes physical check of building interior and exterior. Oversees security of dock areas. Responds to incidents such as disturbances, medical emergencies, and unauthorized entry. Maintains logs and activity records.

Duties

Makes regular physical checks of the building interior and exterior for security and safety hazards; example: unlocked doors, ice, obstructions; criminal and vagrant activity; reports conditions to management or Emergency or Non‑Emergency services.

Oversees security room operations, including: monitoring surveillance systems, alarm systems, and HVAC systems, maintaining daily logs, alerting appropriate staff persons and agencies in the event of emergencies, and providing written reports to management as required.

Responds to disturbances, unauthorized entries and medical emergencies, to include, but not limited to: coordinating with Anchorage Safety Patrol, Anchorage Police Department/Fire Department, in response to individuals who may be under the influence of drugs/alcohol who are in distress, and/or refuse to vacate the premises. Assists fire, medics and other agencies to gain immediate entry. May perform CPR and/or provide first aid.

Locks/unlocks building doors; secures facility after hours.

Turns on/off stage fans, light boards, building/office lights, etc. as needed.

Confirms and processes personnel approvals for backstage access.

Issues keys and distributes to event personnel.

Issues equipment to temporary security staff and assigns duties.

Checks loading doc parking area for unauthorized vehicles.

Welcomes and assists visitors; provides information; directs to appropriate departments, while maintaining excellent customer service and attitude.

Receives deliveries of supplies and equipment; refers to departments.

Supports routing of incoming messages from media, presenters, and family members to appropriate departments of individuals; provides support for incoming phone calls as requested/assigned.

Learn and operate the Elvov Security System used for public events.

Supplements event security staff as needed for events. Coordinated between Director of Facilities, and Event Operations Manager.

Perform other assigned duties.

Qualifications

Must be 21 years of age or older

High School graduation or GED required

Minimum of one year security training or equivalent experience two years experience preferred.

Ability to read, write and speak basic English.

Ability to navigate multiple computer-based software and systems. i.e. Microsoft Suite, and other specialized computer programs.

Maintain first aid and CPR certification.

Ability to work independently.

Ability to respond to incidents and alarms in a prompt, disciplined manner.

Ability to deal tactfully with persons whose actions affect security.

Stand, sit, and walk.

Stoop, kneel, crouch and climb.

Lift or move 50 lbs; occasionally move 100 lbs.

Ability to deal with irrational behavior of individuals, illness and injury.

To apply, please email a resume to Alex Huseman at [e-mail].

The Alaska Center For The Performing Arts Is An Equal Opportunity Employer

Visitors Enter at Security, located on 5th Avenue near corner of G Street.

Event Hours: CenterTix box office windows open 90 minutes before each ticketed event at the Alaska Center for the Performing Arts.