Security Assistant (Visitor Management/Access Control)

gTANGIBLE Corporation; Fort Worth (TX); On-site; USD 48,000 - 72,000; Full time

Job summary

gTANGIBLE Corporation is seeking a Security Assistant for the Western Currency Facility (BEP) in Fort Worth, TX. The role focuses on visitor processing, badge issuance, PIV credentialing, and strict adherence to access-control procedures.

The position requires strong customer service skills, 5 years of related experience, and a valid U.S. driver’s license. A T4 High Public Trust clearance is expected; HSPD-12 training will be provided.

Qualifications

• Minimum 5 years of experience in administrative or security roles.
• Must read, write, speak and understand English.
• Demonstrated history of professional conduct and customer service to government personnel and visitors.
• A valid U.S. driver’s license is required.
• Familiarity with U.S. government access control programs preferred.

Responsibilities

• Staff the badge and PIV credentialing center and visitor processing center.
• Issue and print PIV cards and visitor badges; manage access control.
• Perform HSPD-12 enrollment tasks and registrar duties; verify sponsor/cor ID documents.
• Generate security and visitor reports and maintain logs, records, and databases.
• Support badge operations, parking, mail handling, and appointment scheduling.

Skills

Administrative experience

Security awareness

Customer service

English proficiency

Driver's license

Tools

USAccess

Velocity

EasyLobby

Job description

gTANGIBLE Corporation (gTC), www.gtangible.com, is an S corporation and a registered Government contractor that provides services and solutions in:

• National Security Programs
• Professional, Administrative, and Management Support
• Mission and Warfighter Support

We are a Small Business Administration certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position:

Requisition Type: Contingent

Position Status: Full Time

Position Title: Security Assistant (Visitor Management/Access Control) at Western Currency Facility (WCF), Bureau of Engraving and Printing (BEP)

Location: Fort Worth, TX

Security Clearance Level: T4 - High Public Trust

Duties and Responsibilities

The Security Assistant will staff the badge and PIV credentialing center; visitor processing center. They will interact with customers, issue PIV cards (and visitor badges), process visitors, add and remove access, run reports, and assist with clerical efforts in the badge room and processing center. The position's duties and responsibilities include:

1. Badge and PIV Credentialing Center Tasks:

• Processing Access Request Forms
• Processing HSPD-12 (Homeland Security Presidential Directive 12) Personal Identity Verification (PIV) Badge forms
• Perform as HSPD-12 Registrar to include
  • Manage the schedule for enrollment workstations in case of scheduling conflicts
  • Verify the sponsorship information with the Applicant
  • Verify and scan Applicant's two identity source (I-9) documents
  • Capture the Applicant's facial image in the system via a digital photograph
  • Capture ten rolled fingerprints into the system
  • Flag any issues during enrollment
  • Print PIV Cards once approval from Sponsor/COR is received.
• Perform as an HSPD-12 Issuer/Activator
  • Receiving or printing credentials and secure storage
  • Issue the credential to the individual after verifying their ID
  • Retrieving credentials if activation fails and note the reason for the failed activation.
  • Provide activation assistant to applicants, as necessary.
  • Perform Attended activations for applicants without fingerprints or whop encounter unattended activation issues.
  • Destroy PIV cards when expired and the new credential is activated.
• Processing ID Card Forms
• Producing Badges/IDs
• Issuing Badges/ID
• Updating and Maintaining Records, Database, Logs
• Badge Accountability

1. Administrative Support Tasks:

• Generating Reports on badge usage, parking permits, PIV, security/suitability clearances and other such reports
• Performing general duties such as typing forms and documents, completing any other written communications and reports, signing for mail, picking up and distributing mail, filing documents and reports, scheduling appointments, and answering phones

1. Visitor Processing Center (PC) Tasks:

• Issue Parking Permits and maintain the parking log for the WCF/PC
• Receive Visitors as the primary point of contact for visitors, employees, contractors, armored carriers, and delivery personnel who are processed though the PC prior to entering WCF
• Ensure only authorized visitors enter WCF
• Control Visitor Access - process according to WCF regulations and procedures using the Visitor Access Request Form (VAR)
• Issue Visitor and Temporary Identification Badges to authorized/approved individuals
• Conduct daily inventory of visitor and temporary badges assigned and unassigned

1. Successfully complete Government-provided training (classroom, online, and hand-on) and perform the tasks as taught for:

• Identiv Velocity Software
• GSA's USAccess PIV Card Program
• Easy Lobby Visitor Management System
• Badge Room Procedures
• Visitor Processing Center Procedures
• Other related training, e.g. IT Security Awareness, Operations Security, Safety and Environmental Health, Security Procedures

1. Obey, abide by and comply with all federal, state and local environmental, health and safety regulations, as applicable to the work performed and the location of the work. Comply with the requirements and procedures established through the BEP WCF Environmental Management System (EMS).
2. Overtime is possible at the Government's direction on evenings, weekends, or holidays.

Knowledge and Qualifications

• Must have a minimum of 5 years' experience in the administrative or security field and a strong computer user aptitude is required
• Be able to read, write, speak, and understand English
• Demonstrated history of not being a potential threat to the health, safety, security, general well-being, or operational mission of the facility.
• Present a neat and clean appearance and have a history of superior personal and professional conduct
• Intermediate level computer skills that possess experience to work with multiple worksheets, filter data and use integration functions
• Have an aptitude to learn GSA's USAccess Program, Identiv's Velocity Program, EasyLobby Visitor Management system and other similar programs to support operations as these programs are detail oriented
• Possess a valid U.S. driver's license
• Knowledge and 5 years of experience providing quality customer service to Government employees, military personnel, contractors, and/or visitors.
• May not be an employee of the U.S. Government at the time of employment with gTANGIBLE
• S. Military Veteran preferred

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.