Security Assistant Shift Supervisor

AdventHealth; Orlando (FL); On-site; USD 27,000 - 51,000; Full time

Job summary

AdventHealth in Orlando, FL is seeking a Full-time Security Officer for night shifts to safeguard patients, staff, and visitors and ensure life-safety compliance. The role includes patrolling facilities, investigating suspicious activity, de-escalating tensions, and coordinating with leadership on safety improvements.

A valid driver’s license and basic computer skills are required. Strong emphasis on confidentiality, teamwork, and the ability to work under stress is essential; healthcare

Qualifications

• 1+ year in healthcare security or closely related field.
• 3+ years in general security, military, or law enforcement.
• Valid driver's license required.
• BLS certification preferred.

Responsibilities

• Patrol assigned areas and maintain life safety standards.
• Investigate suspicious activity and report hazards.
• Respond to events including life-threatening or disaster situations.
• Provide initial first aid within training level.
• De-escalate conflicts using verbal techniques.
• Unlock buildings and verify IDs per policy.
• Monitor access and document incidents.

Skills

Reading & writing

Safety rule knowledge

Clear communication

Confidentiality

Teamwork

Education

High School Grad or Equiv

Associate degree preferred

Bachelor's degree preferred

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Night (United States of America)

Address:

601 E Rollins St

City:

Orlando

State:

Florida

Postal Code:

32803

Job Description:

• Patrols assigned areas and performs all security-related tasks, ensuring life safety standards are maintained.

• Investigates suspicious activity, reports hazards or suspicious circumstances, and keeps the supervisor apprised of unusual activities.

• Responds to events of varying degrees of vulnerability, including life-threatening events and natural disasters.

• Acknowledges and responds appropriately to emergency, non-emergency, and alarm calls, using good judgment to determine the alarm cause and taking appropriate action.

• Administers initial first aid as appropriate and to the level of training attained.

• Learns applicable systems and responds to fire alarms at facilities during actual alarms and drills.

• Intercedes in disputes between individuals using verbal de-escalation techniques and skills to diffuse potentially violent situations, physically managing combative persons.

• Unlocks buildings and doors after checking identification and compliance with hospital policies.

• Monitors vehicle and pedestrian traffic on hospital properties, interviews and investigates individuals involved in suspicious or illegal activities, and detains unauthorized individuals as defined by policy or state law. Investigates and documents safety hazards, incidents, and criminal activities through both written and electronic formats.

• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions [Required]

• Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, radio codes, reports, memos, communications, policies, and other required written materials [Required]

• Ability to actively listen and communicate effectively through clear speech and hearing [Required]

• Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others [Required]

• Computer literacy with ability to use basic hospital/security applications, and information management systems [Required]

• Good critical thinking skills, and ability to set and quickly reset priorities [Required]

• Ability to work and train in an environment with occurring periods of crisis and stress [Required]

• Ability to recognize faces [Required]

• Good vision with or without correction, with adequate peripheral, depth, and color perception [Required]

• Ability to maintain confidentiality in all matters pertaining to patients, visitors and/or employees [Required]

• Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related issues [Required]

• Ability to identify recurring security operational issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on implementation of change [Required]

• Exceptional customer service skills and the ability to diplomatically handle stressful situations [Required]

• Basic computer skills including, but not limited to, Windows, Word and Excel [Required]

Education:

• High School Grad or Equiv [Required]

• Associate [Preferred]

• Bachelor's [Preferred]

Field of Study:

• N/A

Work Experience:

• 1+ in healthcare security [Required]

• 3+ in general security, military, or law enforcement [Required]

Additional Information:

• N/A

Licenses and Certifications:

• Driver's License (DL) [Required]

• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/4ew2su3y

Pay Range:

$19.96 - $37.11

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.