Security Assistant

U.S. Department of Veterans Affairs; White City (OR); On-site; USD 48,000 - 62,000; Full time

Job summary

U.S. Department of Veterans Affairs in White City, Oregon seeks a Security Assistant for Police Service to monitor physical security equipment and systems.

The role supports dispatch operations, access control, and emergency responses in a federal healthcare setting. The position involves 12-hour shifts, non-telework, and on-site responsibilities, with duties spanning system checks, log maintenance, and coordination with law enforcement agencies.

Qualifications

• Specialized experience: use of computer automation systems and data entry.
• Ability to prepare and submit reports and manage databases.
• Maintain confidentiality and communicate effectively with customers.

Responsibilities

• Monitors alarms and responds to security events in the police dispatch center.
• Traces access patterns, assigns or removes user permissions, and controls doors.
• Coordinates emergency responses with law enforcement and other agencies.
• Maintains logs and reports for radio, alarms, and events.
• Operates communications equipment and supports routine and emergency operations.

Skills

Computer literacy

Data entry

Report writing

Confidentiality

Communication skills

Education

Bachelor's degree

Job description

Summary

This position serves as the Security Assistant for Police Service within the Veterans Health Administration (VHA) White City VA Medical Center with a primary purpose to monitor physical security equipment and systems.

Summary

This position serves as the Security Assistant for Police Service within the Veterans Health Administration (VHA) White City VA Medical Center with a primary purpose to monitor physical security equipment and systems.

Qualifications

To qualify for this position - applicants must meet all requirements within 30 days of the closing date of this announcement - 09/21/2026. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-4) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: the use of various computer - automation systems; computer skills in terms of data entry - compiling information - preparing and submitting reports - and database maintenance and management; maintaining confidentiality of information - both electronic and print; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed (4) years of education above the high school level. This education must have been obtained in an accredited business - secretarial or technical school - junior college - college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours - 45 quarter hours - or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business - secretarial or technical. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have equivalent combinations of successfully completed post high school education and experience may be used to meet total qualification requirements. Only education in excess of the first 60 semester hours (i.e. beyond the second year) is creditable toward meeting the specialized experience requirement. NOTE: If using education combined with specialized experience to qualify - a copy of your transcript is required. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience.

Physical Requirements and Work Environment

The work is typically sedentary in nature. However - there may be some walking; standing; bending; carrying of light items such as papers - books - small parts; etc. No special physical demands are required to perform the work. Working on off-tours - rotating shifts or regular overtime may be required. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices - meeting and training rooms. The work area is adequately lighted - heated - and ventilated.

Duties

• Major duties and responsibilities include: Physical Security Support: monitors and responds to alarms
• traces access patterns - programming - assigns or removes user permissions - and remotely opens and secures doors during routine and emergency operations
• determines when to dispatch law enforcement or other personnel to investigate
• maintains radio/alarm activity records/logs to include dates - times - and results of communications and activities
• prepares completed reports
• issues and retrieves government issued keys and/or identification cards
• and maintains accountability of Police Officer badges issued and all associated logs
• Communications: monitors and receives routine and emergency calls from a variety of sources that need police - fire - medical or other emergency services
• maintains contact with law enforcement units
• monitors and directs responses to security and life safety communications - radio dispatches - telephone calls - and other emergency communication circuits
• coordinates with various federal - state and local law enforcement officials for coordination of emergency situations
• and operates a variety of communications equipment - telephones and computer systems to support both routine and emergency operations
• Operations Support: performs system checks on a variety of equipment used in the dispatch center
• troubleshoots systems when problems arise and resolves issues whenever possible
• conducts equipment inventories and completes records and other logs
• enters - updates and retrieves information from a variety of computer systems/databases
• uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations
• enters or updates regional and national records
• compiles and prepares reports related to events occurring in the operation of the police control center
• completes vehicle registration tasks and issues decals and permits
• Performs other related duties as assigned
• Work Schedule: Full Time
• 12-hour varied shifts: 6:00 AM - 6:00 PM or 6:00 PM - 6:00 AM
• Includes an 8-hour shift every other Wednesday
• Candidates must be willing to work weekends - irregular work hours and extended hours if determined by the needs of the service
• Compressed/Flexible: Available
• Telework: Not authorized
• Virtual: This is not a virtual position
• Position Description/PD#: Security Assistant/PD00220A Relocation/Recruitment Incentives: Not authorized
• Critical Skills Incentive (CSI): Not authorized
• Permanent Change of Station (PCS): Not authorized.