Security Assistant

multicare; Tacoma (WA); On-site; USD 25,000 - 37,000; Full time

Job summary

MultiCare Mary Bridge Children's Hospital & Health Network in Tacoma seeks an entry-level Security Point of Contact to greet patients and visitors, perform initial security assessments, and determine the business reason for entry.

This non-clinical role supports the security department with discretion and professional manners; prior customer service is preferred, and security experience is optional.

Qualifications

• High school graduate or equivalent preferred.
• Customer service experience preferred.
• Security experience preferred but not required.

Responsibilities

• Greet patients and visitors on entry to the hospital/clinic.
• Conduct initial security assessment to determine business reason for entry.
• Provide courteous assistance and directions while maintaining discretion.

Skills

Customer service

Communication

Discretion

Education

High school diploma or equivalent

Job description

Where kids and families are always first

At MultiCare Mary Bridge Children's Hospital & Health Network, caring for kids is more than what we do - it's our purpose. As the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington's South Sound, we provide a comprehensive network of care designed specifically for children and adolescents.

Our vision is to be the safest, highest-quality place for children to receive care, where every child has a medical home and every family feels supported.

FTE: 1.0 Shift: Day Schedule: 8 hr shift

Position Summary

This position serves as the initial security point of contact for MultiCare hospitals and clinics in areas where higher level security officers are not deployed. This is a non‑clinical position assigned to security department and responsible for initial security assessment of people coming into the hospital and to serve as a professional security presence.

Duties include greeting patients, visitors, performing initial security assessment and determining the business reason for entering the hospital/clinic and providing courteous assistance and directions. This is an entry level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate. Has internal and external contacts.

Requirements

• High school graduate or equivalent preferred
• Customer service experience preferred
• Security experience preferred but not required

About Mary Bridge Children's

For more than 70 years, MultiCare Mary Bridge Children's Hospital & Health Network has cared for children and families across the South Sound. Anchored by an 82-bed pediatric hospital in Tacoma, Mary Bridge offers a Level IV Neonatal Intensive Care Unit, a 24-hour pediatric-only Emergency Department and a state-designated Level II Pediatric Trauma Center.

As a comprehensive pediatric health network, Mary Bridge delivers expert, family-centered care across inpatient, outpatient and specialty services, supported by multidisciplinary teams dedicated to the unique needs of every child and family we serve.

Why Mary Bridge Children's?

Built for children and families

Delivering care designed specifically for kids and the families who support them, with a strong focus on family-centered care.

Award-winning care

Named a Top Children's Hospital by The Leapfrog Group, earning this national recognition six times in the past eight years, with physicians consistently recognized on Top Doctors lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune.

Growing for the future

A new pediatric hospital and medical office building designed to support the future of children's care.

Well-being and support

Generous time off, wellness resources and programs designed to help you maintain balance in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $18.94 - $27.26 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here .