Security Assistant

U.S. Department of Veterans Affairs; Big Spring (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Big Spring, Texas, through the Veterans Health Administration, is seeking a Security Assistant for Police Service.

The role centers on monitoring physical security equipment and systems to protect facilities and personnel. Major duties include monitoring alarms, controlling access, dispatching or coordinating with law enforcement, keeping logs, and issuing keys and badges.

Responsibilities

• Monitors alarms and responds to alerts for the VA Police Service in Big Spring, Texas.
• Traces access patterns, manages user permissions, and remotely controls doors during routine and emergencies.
• Determines when to dispatch law enforcement or other personnel to investigate incidents.
• Maintains radio/alarm activity records and prepares related reports.
• Issues and retrieves government keys and identification cards; maintains badge accountability.
• Monitors routine and emergency communications, including police, fire, medical, and other services.
• Coordinates with federal, state, and local law enforcement for emergency situations.
• Operates communications equipment and computer systems to support operations.
• Performs system checks, troubleshoots issues, and maintains various logs and inventories.
• Performs vehicle registration tasks and related duties; other duties as assigned.

Job description

This position serves as the Security Assistant for Police Service in Big Spring, Texas within the Veterans Health Administration (VHA) with a primary purpose to monitor physical security equipment and systems.

Major duties and responsibilities include:

Physical Security Support:

• monitors and responds to alarms;
• traces access patterns, programming, assigns or removes user permissions, and remotely opens and secures doors during routine and emergency operations;
• determines when to dispatch law enforcement or other personnel to investigate;
• maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities;
• prepares completed reports;
• issues and retrieves government issued keys and/or identification cards;
• and maintains accountability of Police Officer badges issued and all associated logs.

Communications:

• monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services;
• maintains contact with law enforcement units;
• monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits;
• coordinates with various federal, state and local law enforcement officials for coordination of emergency situations;
• and operates a variety of communications equipment, telephones and computer systems to support both routine and emergency operations.

Operations Support:

• performs system checks on a variety of equipment used in the dispatch center;
• troubleshoots systems when problems arise and resolves issues whenever possible;
• conducts equipment inventories and completes records and other logs;
• enters, updates and retrieves information from a variety of computer systems/databases;
• uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations;
• enters or updates regional and national records;
• compiles and prepares reports related to events occurring in the operation of the police control center;
• completes vehicle registration tasks and issues decals and permits;
• Performs other related duties as assigned.

Work Schedule:

Rotating shifts Sunday - Saturday, 7am-7pm and Sunday-Saturday, 7pm-7am, one 8-hour day, Panama schedule

Virtual:

This is not a virtual position.

Position Description/PD#: Security Assistant/PD00220A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized