USC/GCNeed LinkedIn, VISA DL9-12 years of profiles
Greenwich OR Palm Beach- LocalS
Hybrid 2 days in the office
I would say its a solid mid level role.
This is a hands-on operational role centered on keeping our tools healthy, well-tuned, and well-documented. We are looking for someone organized, detail-oriented, and reliable, with a foundational security background (Security+ and/or CySA+) and the discipline to own recurring tasks and keep them on track with minimal oversight.
Core Responsibilities
Tool health monitoring & maintenance
- Proactively watch for and resolve (or elevate) tool-health issues, such as:
- oServers or endpoints that stop reporting into Sumo Logic and our other security tools.
- oTenable Vulnerability Scans and Maintenance
- oDefender, ThreatLocker, or other agents going offline, outdated, or missing.
- oFortinet / FortiSASE health and connectivity issues.
- Run routine configuration and policy reviews to catch drift and gaps.
Documentation
- Document recurring issues, their causes, and how they were resolved.
- Build and maintain runbooks, SOPs, and asset inventories, keeping them current as things change — supporting our ISO 27001:2022 ISMS.
- Keep clean records of configuration changes and exceptions.
- Gather and organize evidence for our Internal Audit team — configurations, logs, reports, and records — to support ISMS and audit activities.
Staying current
- Keep up with new features and capabilities across our tools (release notes, vendor updates) and flag/document anything worth adopting.
Routine operations
- Tune alerts to reduce false positives and noise, under direction.
- Maintain allowlists, exceptions, and approval requests.
- Review and clean up email quarantines (Mimecast, Abnormal AI, Defender for Office 365).
- Administer KnowBe4 — run security awareness training and phishing-simulation campaigns, track completion, and report results.
Reporting
- Generate recurring reports across the stack — tool health and coverage, alert volumes and trends, vulnerability status, email security metrics, and phishing/training results.
- Produce summary reports for management and metrics/KPIs that feed our ISMS reviews.
- Build standardized, reusable report templates so recurring reports are consistent and efficient to produce each cycle.
What to Look For in a Candidate
Required
- CompTIA Security+ and/or CySA+ (or actively pursuing).
- Foundational security knowledge: CIA triad, common attack types, networking fundamentals (TCP/IP, DNS, ports), basic log review.
- Familiarity with Windows and the Microsoft 365 / Entra / Azure ecosystem.
- Strong attention to detail and a methodical, organized approach.
- Reliability and follow-through on recurring tasks; comfortable following procedures and asking questions.
- Clear written communication for documentation and reporting.
Nice to have
- Hands-on exposure to any of our tools (listed below) — we don't expect all of them.
- Experience working alongside an MDR/MSSP or managed SOC.
Greenwich, Connecticut, United States 06831 +1 more location
Salary Range:
$000,000 – $000,000 Salary range is not shown on the candidate portal