Security Ambassador & Park Safety Lead

SeaWorld; Orlando (FL); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible SPA

Zusammenfassung

SeaWorld is seeking an Ambassadors leader to direct the Security Team in daily park operations, ensuring a safe environment for employees and guests. You will supervise 36 officers, set procedures, coordinate with management and local authorities, and manage hours and budget while delivering top‑notch customer service.

Ideal candidates bring 3–5 years of related experience, a valid driver’s license, CPR/First Aid and Guard Card certifications, and the ability to lift up to 50 lbs.

Qualifikationen

• Must be at least 18 years old.
• Have and maintain a valid driver’s license.
• CPR, First Aid, and Guard Card certifications.
• A minimum of 3 to 5 years related experience and/or training; or equivalent combination of education and experience.
• Able to obtain a Firearms permit.
• Strong written/verbal communication skills.
• Able to handle multiple tasks in a fast-paced work environment.
• Able to stand and/or walk for prolonged periods of time.
• Able to lift and/or move up to 50 lbs.
• Resume required.

Aufgaben

• Direct personnel involved in establishing and maintaining park security and property protection programs.
• Directly supervise more than 36 security officers during an assigned shift in the Security Department.
• Represent SeaWorld with a positive attitude and commitment to quality.
• Establish operational procedures for guarding, patrolling, information handling, and incident investigation.
• Cooperate with management to formulate policies and coordinate programs with park activities.
• Coordinate with local government to ensure cooperation with law enforcement.
• Track worked hours and report labor expenses; oversee area budget.
• Supervise staff according to policies; interview, hire, train, and evaluate.
• Ensure excellent customer service by responding to customer needs and expectations.
• Train team members and address complaints and problems.
• Other duties as assigned.

Ausbildung

Associate degree (A.A.) or equivalent

CPR, First Aid certifications

Guard Card certifications

Tools

Firearms permit

Jobbeschreibung

SeaWorld is seeking an Ambassadors leader to direct the Security Team in daily park operations, ensuring a safe environment for employees and guests. You will supervise 36 officers, set procedures, coordinate with management and local authorities, and manage hours and budget while delivering top‑notch customer service.

Ideal candidates bring 3–5 years of related experience, a valid driver’s license, CPR/First Aid and Guard Card certifications, and the ability to lift up to 50 lbs.