Security Agent FT

Ball Arena; Commerce City (CO); Sur place; USD 27 000 - 38 000; Plein temps

Avantages offerts par ce poste

Paid Time Off (PTO)

Life Insurance

Short and Long-term Disability

Health Savings Account (HSA)

401K/Employer Match

12 Paid Company Holidays

Résumé du poste

Kroenke Sports & Entertainment (KSE) in Colorado is seeking a Full Time, Hourly Security Officer to safeguard guests and staff at Dick's Sporting Goods Park in Commerce City. The role requires flexible hours aligned to arena events and a strong commitment to customer service and safety.

You will monitor CCTV, control access, respond to alarms, and support incident investigations while maintaining a professional appearance and working closely with colleagues.

Qualifications

• High school diploma or GED required.
• 1–2 years security experience, preferably in a large arena or sports facility.
• Valid Driver’s License.
• Ability to communicate effectively, orally and in writing.
• Merchant guard license obtainable from the City of Denver.
• Maintain a clean, neat, professional appearance.

Responsabilités

• Provide facility security including access control and CCTV monitoring.
• Patrol KSE properties and report safety concerns.
• Manage building access through post requirements and access control systems.
• Monitor CCTV and weather apps; activate weather protocols as needed.
• Respond to fire alarms, evacuations and other emergencies.
• Investigate incidents; document findings and follow up as required.
• Establish a safe, efficient environment for staff and guests.
• Provide customer service to guests and employees.
• Support logistics for vehicles and events for multiple vendors.
• Handle complaints or disturbances and participate in training.

Connaissances

Communication skills

Interpersonal skills

Professional appearance

Reading & writing

Teamwork

Customer service

Formation

High School Diploma or GED

Valid Driver’s License

Outils

CCTV systems

Access control

Description du poste

Department: Stadium Security
Business Unit: KSE
Location: Dick's Sporting Goods Park - Commerce City, Colorado
Reports To: Manager, Security
Employment Type: Full Time, Hourly, Non-Exempt
Supervisor Position: No

Posting End Date:Until Filled

Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.

The 24-Hour Security’s vision is to serve and protect the interests and assets of Kroenke Sports & Entertainment by engaging our employees, teams, vendor partners, and guests within our safety and security processes. Our mission is to sustain a presence of safety and security throughout each day, every day. To remain committed and consistent to our vision, values, commitments, and assignments. To engage in our security process by creating a beginning, middle, and end to every encounter with exemplary customer service. To continually improve our security processes to meet the challenges and needs of Kroenke Sports & Entertainment.

Nature of work

This position is responsible for property security and the protection and safeguarding of guests and employees. Hours for this position fluctuate depending upon arena event schedule, so the ability to work flexible hours is mandatory.

Examples of work performed

• Responsible for facility security: Access Control, CCTV monitoring, patrolling of KSE properties to include parking lots, traffic control, incident response, safety and emergency procedure response.
• Patrols Dick's Sporting Goods Park; reports all safety and/or security concerns to appropriate personnel.
• Provides access control for the facility through post requirements and building access control system.
• Monitors Closed Circuit Camera system and Weather applications; reports all safety and/or Security concerns to appropriate personnel. Activates weather protocols.
• Performs emergency response to fire alarms, evacuations, and other situations; is trained on and maintains proficiency regarding emergency response.
• Provides initial investigation with documentation and provides follow-up on incidents including, but not limited to, building damage, injury to patron or employee, criminal activity and policy/procedure violations.
• Performs functions as directed to establish a safe and efficient environment for building staff and guests.
• Provides customer service to guests and employees of facility.
• Provides logistical support of vehicles and freight for multiple vendors and events.
• Handles complaints, disturbances or related problems with the public, staff or promoters.
• Participates in internal and external training programs for regular and part-time employees.

Working Conditions & Physical Demands

• Capable of sitting, standing stationary or walking for up to 8 hours per shift with some bending, stooping and stretching.
• Requires eye-hand coordination and manual dexterity enough to handle paperwork and mail, and to operate a keyboard, telephone, mobile device, handheld metal detector wand, flashlight, two-way radio, and other office equipment.
• Occasionally lifting items weighing up to 30 pounds.
• Ability to hear a phone, a two-way radio, audible alarms and verbal communications in a moderate to loud environment.
• Tolerance for moderate to loud event noises.
• Working outside in extreme weather conditions (heat, cold, rain) from time to time.
• Comfortability being near heavy vehicle and pedestrian traffic.
• Working conditions and physical demands listed are not all inclusive and subject to change.

Qualifications

• Minimum
  • High School Diploma or GED
  • One to two years’ experience in security operations, preferably in a large arena or sports facility.
  • Valid Driver’s License
• Ability to communicate effectively and professionally, orally and in writing, with customers, visitors and other employees at all levels.
• Ability to exercise proper action and attitude in handling incidents and demands of the entertainment environment.
• Possess excellent interpersonal skills and diplomacy.
• Works well with others; establishing and maintaining effective relationships with fellow coworkers and supervisors.
• Presents a clean, neat professional appearance.
• Ability to read, understand and interpret written and verbal instructions and reports.
• Knowledge of general security functions and arena facility operations highly preferred.
• Knowledge of CCTV and Access control systems.
• Ability to obtain and maintain a merchant guard license from the City of Denver
• Ability to acquire or produce and maintain a Valid Colorado Driver’s license and meet company vehicle driving standards

Compensation

Based on qualifications and experience.

• $23.50 per hour

Benefits Include

• Paid Time Off (PTO)
• Life Insurance
• Short and Long-term Disability
• Health Savings Account (HSA)
• 401K/Employer Match
• 12 Paid Company Holidays

Equal Employment Opportunity

Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.