Security Agent

The Ned; Washington (District of Columbia); On-site; Full time

Job summary

Join The Ned as a Security Agent in Washington, where you'll ensure the safety of our club, guests, and employees. This role involves patrolling the premises, responding to incidents, and maintaining security standards in a vibrant hospitality environment. Enjoy competitive pay and benefits while being part of a diverse and inclusive team.

Benefits

Medical, Dental, Vision Insurance

Complimentary meals

Learning and development programs

Exclusive hotel rates

Paid time off

401k matching

Employee assistance program

Reward and recognition initiatives

Qualifications

• Strong observational and communication skills.
• Knowledge of safety and emergency protocols.
• Previous security experience is preferred.

Responsibilities

• Patrol and monitor premises to ensure security.
• Respond to incidents and member complaints.
• Monitor CCTV and document incidents.

Skills

Observational skills

Communication skills

Interpersonal skills

Customer service skills

Job description

The Ned’s Club DC offers a variety of spaces for eating, drinking and entertaining, each offering signature dishes and a selection of cocktails and drinks from around the world. As our Security Agent you will be tasked with the safety and security our club, guests and employees. The goal is to ensure our club operations run smooth and are protected under your care.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Security Agent

Who we are…

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

Seven years after launching The Ned London in 2017, we are proud to be opening a Ned’s Club in the US capital, our fourth and newest location.

The Property…

Ned’s Club Washington DC is a members’ club set over three floors of a neoclassical style building situated within President’s Park at 734 15th Street NW.

The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12-storey building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch.

The Club has a Rooftop Terrace and Loft Restaurant with views overlooking the White House, US Treasury and Washington Monument, plus a Founder’s Dining Room, The Library, Drawing Room, Gallery and Conservatory. On level nine, there is a self-contained floor of private event spaces.

As a Security Agent and a key part of the Operations team, you will :

• Patrol and monitor premises, conduct regular patrol of the club including member areas and back-of-house to ensure security and detect irregularities
• Respond to incidents or disturbances, including member complaints, unauthorized persons on property, emergency situations
• Member and guest relations : provide assistance and support to members and guests addressing security-related concerns or inquiries
• Monitor CCTV and other security equipment. Observe activities on the premises. Identify and address security breaches
• Write incident reports and document medically treated and non-treated injuries
• Uphold club policies, safety regulations and ensure adherence to conduct guidelines
• Support our employees with any issues or concerns they may report

What you can bring to the role :

• Strong observational and communication skills
• An organized and disciplined manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standards
• Knowledge of safety and emergency protocols
• Excellent interpersonal and customer service skills
• Can be flexible with your schedule, we believe in balancing your needs and our guests
• Ability to deescalate situations and remain calm in stressful situations
• Previous Security experience is preferred

What The Ned can give you :

• Salary of $27.50 / hour
• Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance
• Complimentary meals in our friendly team restaurant when the Club opens
• Exciting learning and development programs to help progress your career
• Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays
• Paid time off
• 401k matching
• Employee assistance program - advice and support
• Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion program is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to work in the US to be considered for this role.

Apply today and join us as a Security Agent

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Security Agent • Washington, United States