Security Agent

Menzies Aviation; Burlingame, Northern (CA, KY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Menzies Aviation is seeking an Airport Security Agent to safeguard passengers, staff, aircraft and facilities across airport operations in Burlingame, CA. The role involves screening, access control, incident reporting, and collaboration with authorities in a dynamic security environment.

Responsibilities include monitoring cameras, verifications of IDs and docs, patrols of terminals and ramp areas, and enforcing policies with a strong focus on safety and customer service.

Qualifications

• High school diploma or equivalent is required.
• Ability to pass pre-employment drug test and background check.
• Must be able to obtain required security clearances (e.g., TSA badge).
• Valid driver’s license may be required by some roles.
• Basic computer skills for reporting and system monitoring.

Responsibilities

• Screen passengers, baggage, and cargo using approved security procedures and equipment.
• Control access to secure and restricted areas of the airport.
• Actively participate in the Safety Management System (SMS).
• Verify identification and travel documents.
• Monitor surveillance systems and report suspicious activity.
• Conduct routine patrols of airport terminals, gates, and ramp areas.
• Respond to security incidents, alarms, and emergencies in a timely manner.
• Enforce airport security regulations and company policies.
• Provide customer service while maintaining vigilance.
• Complete incident reports and maintain documentation.
• Coordinate with law enforcement and airport authorities as needed.

Skills

High School Diploma

Background Check

Drug Test

Security Clearance

Communication Skills

Interpersonal Skills

Physical Fitness

Shift Flexibility

Education

High School or better

Job description

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Airport Security Agent is responsible for maintaining the safety and security of passengers, employees, aircraft, and airport facilities. This role involves screening individuals and property, monitoring access points, and enforcing security regulations in compliance with federal, state, and airport authority requirements.

What you will be doing

• Screen passengers, baggage, and cargo using approved security procedures and equipment
• Control access to secure and restricted areas of the airport
• Actively participate in the Safety Management System (SMS)
• Verify identification and travel documents
• Monitor surveillance systems and report suspicious activity
• Conduct routine patrols of airport terminals, gates, and ramp areas
• Respond to security incidents, alarms, and emergencies in a timely manner
• Enforce airport security regulations and company policies
• Provide customer service while maintaining a high level of vigilance
• Complete incident reports and maintain accurate documentation
• Coordinate with law enforcement and airport authorities as needed
• Perform other duties as requested

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• High school diploma or equivalent
• Ability to pass pre-employment drug test, background check and obtain required security clearances (e.g., TSA badge)
• Previous security, law enforcement, or military experience preferred but not required
• Basic computer skills for reporting and system monitoring
• Valid driver’s license (if required by role)
• Previous security, law enforcement, or military experience preferred but not required
• Ability to stand and walk for extended periods
• Ability to lift up to 70 lbs (as required)
• Ability to work in a fast-paced and high-security environment
• Willingness to work flexible schedules, including nights, weekends, and holidays
• Strong observation and attention to detail
• Ability to remain calm and professional under pressure
• Good communication and interpersonal skills
• Sound judgment and decision-making ability
• Demonstrates a high level of integrity and reliability
• Airport terminal and airside operations
• Exposure to high passenger volume, noise, and varying weather conditions
• May require shift work, including early mornings and overnight shift

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Qualifications

Education

Required

High School or better.

Licenses & Certifications

Required

DRIVERS LICENSE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.