Security Administrative Officer

Securitas Security Services USA, Inc.; Santa Clara (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Retirement plan

Medical and dental coverage

Company-paid life insurance

Paid holidays

Paid time away from work

Job summary

Securitas Security Services USA, Inc. is seeking an Administrative Officer to serve as the principal assistant to the Security Team Manager and Site Security Manager for a high-security data center.

The role covers client service, problem resolution, scheduling, and training support, ensuring operations align with SOPs and audits. You will coordinate with FTOs and branch offices, conduct recurring audits, and assist with counseling and corrective actions while maintaining essential security

Qualifications

• Associate degree required; 4+ years in security industry and/or business management.
• Experience supervising staff is preferred.
• Equivalent education/experience acceptable as determined by the company.

Responsibilities

• Assist the Security Team Manager/ Site Security Manager as principal assistant.
• Coordinate training, scheduling, audits, and compliance.
• Ensure SOC systems maintenance and incident response support.
• Maintain training documentation and report security issues to leadership.

Skills

Staff supervision

Education

Associate degree

Job description

About our team:

We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves in delivering best-in-class solutions through our teams made up of Security Operations, Shared Services, Threat and Incident Management, Environmental Health and Safety, and Human Resources. As part of this team, you’ll work alongside a group of professionals that are committed to excellence and innovation.

About the role:

The Administrative Officer (AO) serves as the principal assistant to the Security Team Manager (STM)/Site Security Manager (SSM) in providing security services and related operations to the data center. Job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, scheduling, system monitoring, log maintenance, access rights maintenance and training support.

What you’ll do:

In this role, you will serve as the primary point of contact to data center Management and security personnel when the STM /SSM is unavailable. You will assist with training and certification activities as delegated by the STM/SSM, including classroom instruction or on-the-job training (OJT) during surges or as specifically requested and maintain required training documentation at the data center. You will coordinate with the Field Training Officer (FTO) and with the local supporting Securitas branches as needed and ensure all security personnel adhere to policies and Standard Operations Procedures. You will act as Screener, Screening Supervisor, Responder or Control Room Supervisor in periods of increased activity or in the case of absent staff. You will also highlight monthly computer maintenance tasks, report and/or troubleshoot device and tech issues to ensure operational capacity of security technology, and you may support other critical infrastructure sites. You will recommend corrective actions for security staff to STM/SSM and assist with the delivery of counseling and corrective action as directed by the STM/SSM. You will also assist with scheduling, site equipment inspections, and audit compliance at the datacenter and potentially sister sites as needed. You will conduct recurring audits and prepare and submit critical and confidential information directly to site leadership team and maintain required training and security documentation, ensuring accuracy in accordance with established policies and procedures. You will also identify security shortfalls and offer suggestions for improving the security program and evaluate and escape potential safety issues within the facility.

What you need to apply:

To apply for this role, you should have an associate degree and 4 or more years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company, and experience in staff supervision desired.

What you’ll get:

We offer more than just a job; we offer the chance to be part of a collaborative and supportive team where your contributions are valued and your growth matters. In this role, you will thrive in a dynamic environment while supporting a prestigious multinational client account. You will gain exposure to global operations and cross-regional collaboration, and you will have access to continuous learning, training programs, and career development opportunities designed to help you succeed.

The extra stuff:

Candidates must be at least 18 years of age and possess the legal right to work in the job location. May work evening or weekend hours when required, such as during an emergency or high-priority event. Candidates must also be willing to undergo the company’s pre-employment screening process, which includes a background check and drug screening. You must be able to maintain professionalism and composure in urgent or high-pressure situations and handle sensitive or confidential information responsibly. Physical demands include frequent sitting, standing, walking, climbing stairs, and occasional lifting of up to 25 pounds.

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

#AF-PSIL

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.