Security Administrative Assistant

Stratolaunch; California; On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Paid maternity and parental leave

401(k) retirement plan with company匹配

Job summary

Stratolaunch is hiring a Security Administrative Assistant in Mojave, CA. You will handle visitor check‑in, coordinate with the Facility Security Officer and log entries to ensure smooth on‑site operations. The role requires superb customer service, organization, and discretion in handling sensitive information.

You will manage badges, assist with mail and deliveries, and support security education activities while maintaining accurate records and a professional, calm presence under pressure.

Qualifications

• High school diploma or GED plus 2–4+ years relevant experience.
• Ability to read, write and understand simple instructions and memos.
• Experience with visitor management and customer service.

Responsibilities

• Monitor visitor access with Facility Security Officer.
• Maintain Master Visitor Control Calendar and records.
• Verify guests and coordinate documents for visits.
• Issue and track badges; conduct daily badge audits.
• Greet guests; log entry/departure in the visitor database.
• Assist with shipping, mail distribution and lobby hosting.
• Maintain confidentiality and demonstrate integrity.
• Operate SwipedOn and manage non-employee badge programs.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Teamwork

Calm under pressure

Discretion and confidentiality

MS Office proficiency

Education

High school diploma or GED

2–4+ years relevant experience or equivalent

Tools

MS Office (Word, Excel, Outlook)

SwipedOn visitor management

Access control systems

Phone systems

Job description

Stratolaunch accelerates the development of next-generation aerospace and defense technologies through reusable hypersonic flight testing. Our autonomous, air-launched Talon-A vehicles provide access to operationally realistic flight environments at speeds exceeding Mach 5, delivering critical data that helps customers validate system performance and advance technologies toward deployment. Our team brings together expertise in engineering, manufacturing, and flight operations to solve complex challenges and advance capabilities essential to national security.

POSITION SUMMARY

The Security Administrative Assistant will report to the Facility Security Officer. The Security Administrative Assistant will assist Stratolaunch guests and remote employees as they visit the site. This role will require superb customer service and a positive attitude.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitor visitor access in conjunction with the Facility Security Officer.
• Maintain Master Visitor Control Calendar
• Maintain accurate records within SwipedOn
• Manage Tour Requests
• Receive and verifies guests, vendors, suppliers and coordinates documents for their visits
• Conducts screening programs such as Denied Party Screenings
• Issues and tracks visitor badges, new hire badges and temporary badges
• Conduct daily badge audits and follows-up with any missing badges
• Greet and welcome guests as soon as they arrive. Notifies company personnel of visitor arrival and logs their entry/departure into a visitor control database
• Place maintenance requests as needed
• Assist with shipping items to remote employees, as needed
• Distribute mail
• Perform lobby hosting duties, as needed
• Demonstrate honesty, responsibility, integrity and fulfillment of commitments
• Become familiar with the Access Control System
• Manage Non-Employee Badge Agreements, tracking Temp Hires, Contractors, Long Term Visitors
• Route all corporate phone calls/check voicemails on main line
• Assist the Security Department with tracking Security Education & Training
• Perform additional duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, experience, skill, and/or ability

• Daily attendance at our Mojave, CA site
• Knowledge of general office practices, procedures and equipment
• Ability to read, write and comprehend simple instructions, short correspondence, and memos
• Team-oriented individual who can work well and communicate with various people
• Excellent follow-through and attention to detail
• Well organized self-starter who can grasp and complete tasks with little supervision
• Experience interacting with senior level management and prior customer service experience a plus
• Must be able to remain calm, cool, and have a positive attitude under pressure
• Must be physically able to lift or push (on a cart) up to 30 lbs.
• Demonstrate the highest level of integrity and have a commitment to maintain confidentiality
• Demonstrate the willingness to take on more responsibilities and projects as time progresses
• MS Office (Word, Excel, Outlook)

Education/experience/certifications

• High school diploma or General Education Degree (GED); and 2-4 plus years relevant experience, OR equivalent combination of education and experience
• $27.00-$34.00/hr.

Special remarks regarding work environment

• This position is located in Mojave, CA
• May support Flight Tests as needed

Base salary and leveling are established on a case-by-case basis. We consider several factors to ensure a competitive offer, including your location, educational background, and a comprehensive assessment of the skills and experience demonstrated during your interviews.

Benefits and our location(s)

• Paid Maternity and Parental Leave
• 50% company match per contributed dollar into 401(k) savings plan, up to $11,500

This position may involve the operation of company vehicles as part of assigned duties.

Mojave Air & Spaceport is located just outside of Lancaster/Palmdale and is only 95 miles north of Los Angeles. The area offers both affordability and central access to a variety of California's best attractions and landmarks.

Not much for the outdoors and prefer the city life? You’re within a half day’s drive or less of Los Angeles, San Diego, Las Vegas, and San Francisco where you can find a variety of live entertainment, museums, tours, and historical sight-seeing. Theme parks are in abundance, with Six Flags Magic Mountain, Disneyland, and Knotts Berry Farm ready to meet the needs of rollercoaster thrill seekers.

Food and drink fanatics are in a haven of delectable choices. Wine aficionados will also find easy access to some of the state’s best vino in Paso Robles, Santa Ynez, and even more locally in Tehachapi and Agua Dulce. Beer fanatics will find some of the best West Coast IPAs at Bravery and Lucky Luke’s in Lancaster. Any food option you crave is covered, and we always recommend the authentic and fresh Mexican food that you won’t find anywhere else in the United States.

Stratolaunch is an equal opportunity employer that values diversity at our company. We encourage people from all walks of life to apply, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other characteristic protected by law. Our management team does not tolerate discrimination or harassment at any point during our employees’ and applicants’ time with us, especially with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. For purposes of transparency, U.S. Citizenship may be required for some positions with a government clearance and certain other restricted positions.

Equal Employment Opportunity is the Law