Security Account Manager - Lead Client Ops & Scheduling

Securitas USA; Newark (NJ); On-site; USD 78,000 - 82,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Discount Programs

Cell Phones

Cable Services

Vehicles

Theme Park Tickets

Appliances & more

Job summary

Securitas USA is seeking an Account Manager in Newark, NJ to manage assigned accounts and oversee security operations. This role includes client communications, staffing coordination, and performance oversight of on-site personnel.

The ideal candidate will have at least 2 years in account management, a HS diploma, a valid driver’s license, and the ability to train and mentor staff. Full-time schedule with standard office hours and site responsibilities.

Qualifications

• Minimum 2 years of Account Management experience required.
• Must be able to speak, read, and write in English.
• Must have reliable communication and transportation.
• Must have at least 1 year of supervisory experience.
• Must have at least 1 year of scheduling experience.

Responsibilities

• Oversee security operations.
• Ensure client satisfaction through regular communication and service reviews.
• Supervise, mentor, and support on-site security personnel.
• Coordinate staffing, scheduling, payroll and performance management.
• Ensure compliance with company and client policies and procedures.
• Handle incident reports and resolve any issues in a timely manner.
• Perform other duties as assigned.

Skills

Account Management

Supervisory experience

Scheduling experience

Communication

Education

High School Diploma or GED

Job description

Securitas USA is seeking an Account Manager in Newark, NJ to manage assigned accounts and oversee security operations. This role includes client communications, staffing coordination, and performance oversight of on-site personnel.

The ideal candidate will have at least 2 years in account management, a HS diploma, a valid driver’s license, and the ability to train and mentor staff. Full-time schedule with standard office hours and site responsibilities.