Security Account Manager | Client Services & Operations

Securitas Security Services USA, Inc.; Columbia (MD); On-site; USD 56,700 - 69,300; Full time

Benefits offered by this job

Retirement plan

Medical and dental coverage

Company-paid life insurance

Disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Job summary

Securitas is seeking an Account Manager to oversee security services for multiple smaller accounts, ensuring client satisfaction and efficient operations. The role requires two years of management experience, strong customer service, and the ability to lead teams across sites.

A valid driver’s license and driver certification are required. This position focuses on maintaining safe environments, developing business with current clients, and coordinating staffing, scheduling, and training.

Qualifications

• Minimum 2 years of management experience.
• Must be able to stand for long periods, walk long distances.
• Excellent communication and professionalism.
• Driver certification required and valid driver's license.

Responsibilities

• Oversee security services for an assigned group of smaller accounts.
• Provide client service, problem resolution and service enhancement.
• Coordinate staffing, scheduling, supervision and training.
• Prepare post orders and support operational effectiveness.

Skills

Management experience

Customer service

Communication skills

Driver certification

Job description

Securitas is seeking an Account Manager to oversee security services for multiple smaller accounts, ensuring client satisfaction and efficient operations. The role requires two years of management experience, strong customer service, and the ability to lead teams across sites.

A valid driver’s license and driver certification are required. This position focuses on maintaining safe environments, developing business with current clients, and coordinating staffing, scheduling, and training.