Security Account Manager: Client Growth & Ops (Tue-Sat)

A&H Security Services LLC; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Job summary

A&H Security Services LLC in the Bronx, NY is seeking an Account Manager to serve as the primary point of contact for an assigned slate of sites, overseeing service delivery, staffing coverage, and client satisfaction on a Tuesday–Saturday schedule.

You will collaborate with recruiting and HR, develop growth strategies, monitor service quality, manage contracts, and provide advisory services with risk assessments.

Qualifications

• 3–5 years of account or operations management experience in the security industry.
• Knowledge of WinTeam software.
• Bachelor’s degree or higher.
• Strong client-service orientation.

Responsibilities

• Manage schedules and staffing across sites to ensure adequate coverage.
• Collaborate with recruiting and HR to fulfill staffing requirements.
• Develop account growth strategies to meet revenue targets.
• Monitor service quality and ensure client expectations are met or exceeded.
• Address and resolve service-related issues, including coverage gaps and call-outs.
• Manage client contracts, renewals, updates, and modifications.
• Ensure contract compliance and timely deliverables within budget.
• Provide consulting and advisory services, including risk assessments and security recommendations.
• Deliver regular reports on performance, forecasts, and client satisfaction.

Skills

WinTeam

Account management

Operations management

Education

College Degree

Fire Guard for Shelters F02

Fire Safety Coordinator (F-80)

NYS Security Guard License

Job description

A&H Security Services LLC in the Bronx, NY is seeking an Account Manager to serve as the primary point of contact for an assigned slate of sites, overseeing service delivery, staffing coverage, and client satisfaction on a Tuesday–Saturday schedule.

You will collaborate with recruiting and HR, develop growth strategies, monitor service quality, manage contracts, and provide advisory services with risk assessments.