Security Account Manager

United-Security-Inc; City of White Plains (NY); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Competitive pay

Recognition programs

Training & career development

Medical, dental, vision, 401(k)

DailyPay

Job summary

United Security Inc. in White Plains, NY, is seeking a Security Account Manager to oversee a high-profile residential building. You will supervise staff, coordinate scheduling, and manage client relations to ensure top-tier security and service.

The ideal candidate has law enforcement background with leadership and strong communication skills. This role requires on-call availability and a hands-on approach to maintaining safety and compliance with post orders.

Qualifications

• Minimum 5 years in law enforcement.
• 5+ years as Account Manager / Site Supervisor / Security Manager.
• Experience in residential, hospitality, or high-profile client-facing environments.
• Strong leadership, communication, and organizational skills.
• Comfortable managing reports, scheduling systems, and operational metrics.
• Must be hands-on, responsive, and able to manage multiple priorities.
• 24/7 site accountability; on-call availability required.
• Ensure compliance with site post orders and company standards.
• Maintain service quality aligned with Property Management expectations.
• Identify issues and implement corrective actions to improve operations.
• Strong hospitality mindset and customer service.

Responsibilities

• Oversee, monitor, and direct all contract aspects, including people management and client relations.
• Manage scheduling, reporting, and operational metrics to ensure quality service.
• Identify issues and implement corrective actions to improve operations.
• Uphold hospitality-focused service and customer satisfaction.

Skills

Leadership

Communication

Organizational skills

Customer service

Multiple priorities

People management

Scheduling systems

Education

High School Diploma

Tools

Scheduling systems

Job description

White Plains, NY, United States of America

We service our clients best when we serve our employees first

United Security Inc. is one of the fastest growing security services companies in the USA. For over 31 years we work with clients from Boston to Miami and as far west as Iowa. The last 5 years our revenue has grown by 140%! As a result of our incredible success, we are looking for talent to continue accelerating our growth. We are looking for talent that will p romote and adhere to the core values (People, Integrity, Development and Community) of United Security, Inc. The ideal candidate for a role at USI regularly exhibits support, commitment, good judgment, potential for growth, and goodwill.

Job Skills / Requirements

United Security is looking to bring on a Security Account Manager to manage a high luxury residential building in White Plains, NY. The Security Account Manager will be responsible for overseeing, monitoring, and directing all aspects of the contract, from people management, scheduling, and client relations.

Requirements:

• 5+ years in law enforcement is required
• 5 years of experience as an Account Manager / Site Supervisor / Security Manager
• Experience in residential, hospitality, or high-profile client-facing environments preferred
• Strong leadership, communication, and organizational skills
• Comfortable managing reports, scheduling systems, and operational metrics
• Must be hands-on, responsive, and able to manage multiple priorities
• 24/7 accountability for the site; on-call availability required
• Ensure compliance with all site post orders and company standards
• Maintain consistent service quality aligned with Property Management expectations
• Ability to identify issues, implement corrective actions, and improve operations
• Strong hospitality mindset an absolute must / customer service

Salary: $85,000 annually

Education Requirements (All)

High School Diploma

Certification Requirements (All)

NY State Security License

Additional Information / Benefits

Benefits include, but not limited to:

• Competitive pay
• Recognition and Reward Programs
• Training and Career Development Opportunities
• Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan for full time employees
• Proud Partner of DailyPay: work today, get paid today!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days