Securities Services Ops: Strategy & Execution Lead

Testing Site - JPMC; New York (NY); On-site; USD 95,000 - 125,000; Full time

Job summary

Testing Site - JPMC in New York, NY seeks a Business Management Associate to shape strategy, build operational metrics, and deliver clear communications. You’ll partner with senior leaders across Finance, Business Management, and Data & Analytics to enable end-to-end execution and continuous improvement.

You will translate data into insights, craft compelling materials in PowerPoint and Excel, and support governance, town halls, and People Agenda initiatives.

Qualifications

• Bachelor’s degree in business, finance, economics, or business intelligence.
• Minimum 3 years of relevant experience in financial services.
• Strong organizational skills with exceptional attention to detail.
• Excellent English writing, editing, and presentation skills.
• Ability to communicate effectively, collaborate, and build partnerships across multiple levels.
• Strong analytical skills with the ability to develop and present new ideas in a compelling manner.
• Ability to multi-task and work autonomously in a fast-paced, matrixed environment with changing priorities.
• Proactive, inquisitive, enthusiastic, and diligent work style.
• Proficiency with Microsoft PowerPoint, Excel, Word, and Outlook; familiarity with SharePoint and Teams.

Responsibilities

• Define and track strategy, objectives, and targets; build the operational metrics framework across SSOps teams.
• Translate complex information and data into clear narratives and visuals; produce high-impact materials using Excel and PowerPoint.
• Plan and prepare agendas and materials for management meetings, business reviews, leadership offsites, and site visits.
• Engage and influence stakeholders across Finance, Controls, and Technology; communicate with senior leaders with professional presence.
• Coordinate annual investment governance, including business case development, approvals, and performance tracking.
• Lead communications for town halls, all-hands, newsletters, video messages, and organization announcements.
• Maintain business hygiene by tracking mandatory training completion, access recertifications, and resiliency planning.
• Project manage key workstreams and deliverables, ensuring timelines, quality, and issue resolution.
• Identify platform risks and drive mitigating controls; support audit, regulatory, and compliance deliverables including RCSA action plans.
• Drive continuous improvement, simplifying processes and delivering measurable value in collaboration with global partners.
• Support People Agenda initiatives including diversity and inclusion, recruiting, manager excellence, and recognition.

Skills

Strong organizational skills

Excellent English writing/editing/ppt

Analytical thinking

Ability to multi-task/autonomous

Communication with senior leaders

Education

Bachelor’s degree in business/finance/economics

Tools

PowerPoint

Excel

Word

Outlook

SharePoint

Teams

Job description

Testing Site - JPMC in New York, NY seeks a Business Management Associate to shape strategy, build operational metrics, and deliver clear communications. You’ll partner with senior leaders across Finance, Business Management, and Data & Analytics to enable end-to-end execution and continuous improvement.

You will translate data into insights, craft compelling materials in PowerPoint and Excel, and support governance, town halls, and People Agenda initiatives.