Section 8 Housing Solutions Specialist

Housing Connect; Salt Lake City (UT); On-site; USD 42,000 - 62,000; Full time

Job summary

Housing Connect in Salt Lake City is seeking a dedicated Housing Choice Voucher Specialist to determine and document participant eligibility, income, rent, and owner contracts in line with HUD regulations. You will ensure accurate files and responsive service to participants and landlords.

The role emphasizes case management, annual and interim recertifications, rent calculations, and collaboration with inspectors and partners to maintain program compliance while delivering excellent customer

Qualifications

• High School graduate or equivalent.
• Two years related full‑time experience.
• Type 50 wpm.
• 10‑Key proficient.
• Detail oriented.
• Ability to work with minimal day‑to‑day supervision.
• Prompt and dependable.
• Excellent interpersonal skills.
• Ability to communicate well in English language, both oral and written.
• Able to work well under stressful conditions.
• Strong organizational skills.
• Approach problems pro‑actively and be solution focused.

Responsibilities

• Manage an assigned case load of Section 8 participants.
• Conduct annual recertifications within required time frames.
• Complete interim recertifications, as required.
• Process and monitor participant moves to a new dwelling.
• Determine housing assistance payment and tenant rent calculation.
• Educate participants on program requirements and family obligations.
• Resolve concerns between owners, tenants and the Housing Authority.
• Maintain accurate and complete applicant/participant files.
• Provide excellent customer service to participants, landlords, co-workers, clients and vendors.
• Conduct all job functions in alignment with the PHA’s Administrative Plan, HUD regulations and other state and local requirements.
• Completes Rent Reasonable comparisons to ensure that units do not exceed comparable unit rents.
• Coordinate with Housing Quality Inspector and Housing Quality Assistant to ensure timely inspections at admission to program, annual re-certification and condition of unit inspections.
• Perform other duties, as assigned.
• Assisting clients at the front desk, as needed

Skills

Customer service

Communication

Typing 50 wpm

10-key

Detail oriented

Organization

English proficiency

Problem solving

Stress management

Education

High School diploma or equivalent

Job description

Housing Connect in Salt Lake City is seeking a dedicated Housing Choice Voucher Specialist to determine and document participant eligibility, income, rent, and owner contracts in line with HUD regulations. You will ensure accurate files and responsive service to participants and landlords.

The role emphasizes case management, annual and interim recertifications, rent calculations, and collaboration with inspectors and partners to maintain program compliance while delivering excellent customer