Secretary/Receptionist- North Baltimore

Blanchard Valley Health System; North Baltimore (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Ohio is seeking an Administrative Assistant to enhance patient experience and provide essential support in managing appointments and documentation. The role requires strong communication skills and proficiency with technology. Ideal candidates will have a high school diploma and a commitment to uphold organizational values.

Qualifications

• Ability to provide age-appropriate care.
• Willingness to work at different practices as needed.

Responsibilities

• Schedule and manage patient appointments using EMR.
• Complete the registration process accurately.
• Manage documents and patient referrals.

Skills

Communication

Technology Proficiency

Customer Service

Education

High school diploma or GED

Tools

EMR systems

Job description

6 days ago Be among the first 25 applicants

PURPOSE OF THIS POSITION

To communicate with patients and provide administrative support for the practice.

Blanchard Valley Health System - Mission, Vision, and Values:

• Mission: Caring for a lifetime.
• Vision: Extraordinary people. Exceptional care.
• Values: Integrity, Compassion, Skill, Collaboration, Innovation & Humor

Blanchard Valley Medical Practices is a division of Blanchard Valley Health System, serving over 100,000 households across eight counties.

Job Duties/Responsibilities

1. Schedule and manage patient appointments using Electronic Medical Records (EMR). Manage the provider’s daily patient schedule.
2. Accurately complete the registration process.
3. Manage documents, patient referrals, prior authorizations, and benefits validation.
4. Responsible for payment collection.
5. Open and set up the office for the day. Stock office supplies.
6. Maintain patient waiting area cleanliness.
7. Enhance patient experience and uphold organizational values.
8. Participate in process improvement initiatives.
9. Perform other duties as assigned.

Required Qualifications

• High school diploma or GED.
• Proficiency with technology and office equipment.
• Willingness to work at different BVMP practices as needed.
• Positive interpersonal and communication skills.
• Adherence to workplace civility and privacy policies.
• Ability to provide age-appropriate care, understanding growth and development principles.

Preferred Qualifications

• Customer service experience.
• Experience with EMR systems.
• Knowledge of medical terminology.

Physical Demands

This role involves a full range of motion, sitting for extended periods, lifting up to 50 pounds, and operating machinery. Good vision and hearing are required for effective communication and safety.

This position is classified as “at risk” for potential occupational exposure to bloodborne pathogens.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Hospitals and Healthcare