Secretary, Medical Admin Sr-SHARE (So County Pediatrics) - 40 hours, days

Hahhh; Webster (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

A prominent healthcare organization is seeking a Medical Admin Secretary to provide top-notch administrative support. In this on-site role based in Webster, MA, you will coordinate medical office activities, manage communications, and ensure seamless patient care operations. The ideal candidate has a strong background in medical office procedures, excellent organizational skills, and a passion for delivering exceptional patient service.

Benefits

Signing bonus available

Qualifications

• 2-3 years of medical secretarial/administrative support experience.
• 6-12 months of specialized medical office training.

Responsibilities

• Coordinate medical office activities and staff.
• Transcribe medical reports, manage patient-care phone calls.
• Maintain confidential files and coordinate records.

Skills

Communication

Organization

Customer Service

Education

High School diploma

Specialized medical secretarial training

Tools

Word processing software

Spreadsheets

Medi-Tech

IDX

Lynx

Job description

Secretary, Medical Admin Sr-SHARE (So County Pediatrics) - 40 hours, days

Apply remote type: On-site (100% Onsite)

Location: Webster, MA

Job type: Full time

Posted: 2 Days Ago

Job requisition id: R25104547

Note: Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status: Non-Exempt

Schedule Details: Friday, Monday, Thursday, Tuesday, Wednesday

Scheduled Hours: 8:30 a.m. to 5:00 p.m.

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 34000 - 3203 So County Pediatrics Ctr

Union: SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts. We are more than 20,000 employees working together as one health system in a relentless pursuit of healing for our patients, community, and each other. Everyone plays an important part, every day.

Performs secretarial and administrative support services for assigned physicians/faculty/medical service line chiefs, requiring thorough knowledge of medical office procedures and UMMHC practices. Duties involve interfacing with faculty, medical staff, patients, and administrative staff, requiring tact and diplomacy. May coordinate related medical office activities and staff.

Major Responsibilities:

1. Coordinate medical office activities and staff, including training, scheduling, recommending process improvements, and monitoring performance.
2. Transcribe medical reports from dictation, produce correspondence, reports, memos, and proofread/edit manuscripts and academic papers.
3. Attend meetings as recording secretary; distribute agendas and minutes.
4. Serve as coordinator for residency, fellowship, clerkship, and educational programs.
5. Compose or select standard response letters for routine inquiries and procedures.
6. Arrange meetings, travel, and coordinate patient visits and procedures.
7. Coordinate internal and external meetings.
8. Greet visitors/patients, ascertain needs, and provide information, fostering quality customer service.
9. Manage patient-care related phone calls, provide routine information, and refer matters appropriately.
10. Verify patient referrals, register patients, verify insurance, and escort patients as needed.
11. Collect co-payments, maintain records, and make daily deposits.
12. Perform on-site charge entry, batch encounter forms, and process administrative paperwork.
13. Guide departmental personnel on policies and procedures; provide work guidance to clerical staff.
14. Maintain confidential files and records, coordinate medical records retrieval.
15. Ensure inventory of supplies and maintenance of office equipment.
16. Participate in performance improvement initiatives and ensure compliance with health and safety regulations.

Position Qualifications:

License/Certification/Education:

• High School diploma
• 6-12 months specialized medical secretarial/medical office training

Experience/Skills:

• 2-3 years of medical secretarial/administrative support experience

Software used: Word processing, spreadsheets, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.

Equivalent education and experience may be substituted where appropriate.

Physical Demands and Environment:

Work is sedentary, indoors in a normal office environment.

UMass Memorial Health is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from individuals of all backgrounds.

If unable to apply due to disability or assistive technology, contact: [e-mail].