Secretary II

3000 Montefiore Medical Center; United States; Vor Ort; USD 70.000 - 73.000; Vollzeit

Zusammenfassung

Montefiore Medical Center in Yonkers, NY seeks an experienced front desk secretary to greet patients, verify demographics and insurance, and enter data into EPIC. You will collect copayments, support patient registration, and coordinate appointments in a fast-paced clinical setting.

The role requires Spanish bilingual ability, excellent phone etiquette, HIPAA knowledge, and the ability to multitask across multiple locations with flexible hours.

Qualifikationen

• High School Diploma/GED required; Associate degree preferred.
• 5 years of front desk/patient-facing experience in a dynamic practice office.
• Bilingual Spanish required; HIPAA and medical terminology familiarity.
• Epic Registration/Scheduling experience preferred, insurance verification knowledge a plus.

Aufgaben

• Greet patients and assist with check-in/out and copay collection.
• Verify demographics and insurance information; ensure accurate EPIC registration.
• Assist patients, nurses, doctors and staff with clerical requests; schedule tests.
• Maintain professional phone etiquette and multi-task across sites.

Kenntnisse

Spanish bilingual

Customer service

Phone etiquette

HIPAA knowledge

Ausbildung

High School Diploma/GED

Associate degree preferred

Tools

EPIC

Jobbeschreibung

City/State: Yonkers, New York Grant Funded: No Department: Brma - Operations Bargaining Unit: 1199 Work Shift: Day Work Days: MON-FRI, VARIED HOURS Scheduled Hours: 8 AM-5:30 PM Scheduled Daily Hours: 7.5 HOURS Hourly Rate: $34.17 For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors. To learn more about the "Montefiore Difference" – who we are at Montefiore and all that we have to offer our associates, please click here.

This position performs secretarial and routine administrative duties. Greets, checks patients in/out, collect copayments, verify demographic and insurance information. Ensures patient registration is complete and accurate in EPIC. Familiarity with insurances and pre-authorization process. Obtains authorizations for diagnostic tests and scheduling test appointments. Obtains visit authorizations. Ability to communicate and interact efficiently with adults and elder adult populations. This position requires strong customer service skills; knowledge of medical or equally complex terminology. Prioritizes assignments and organizes office functions to ensure effective operations. Assist patients, nurses, doctors, and all clinical personnel with clerical requests. Excellent phone etiquette a must. In-depth knowledge of HIPPA guidelines and policy procedures. May lead and train clerical staff.

*This role provides secretarial coverage at multiple locations: Main Location- 967 N Broadway, Yonkers, NY 10701; Other Locations: 984 N Broadway, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208th Street, Bronx, NY **Flexible schedule due to operation demands ( 8a-430p, 830a-5p OR 9a-530p). Rotating weekends Required.

REQUIREMENTS:

High School Diploma/GED Required; Associate degree preferred 5 years of front desk/ patient facing experience in a dynamic practice office setting Required Spanish Bilingual required Successful completion of vocabulary assessment Insurance verification knowledge a plus Epic Registration/Scheduling preferred Multi-tasking, excellent telephone skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus. Ability to work at two site locations: 967 N Broadway, Yonkers, NY 10701 (primary) and 984 N Broadway, Yonkers, NY 10701, 18 Ashford Avenue, Dobbs Ferry, NY and 60 East 208th Street, Bronx, NY

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

Since its inception in 1884, Montefiore’s mission has been to heal, to teach, to discover and advance the health of the communities we serve. Montefiore's state-of-the-art facilities include the internationally-recognized Children’s Hospital at Montefiore and our Notable Centers of Excellence - Montefiore Einstein Center for Cancer Care, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation. Combined with a growing number of locations for primary and specialty care throughout the Bronx and Westchester County, Montefiore is the ideal organization to apply and hone your expertise. An assortment of insurance products and discount programs through Voluntary Benefits. Check out our comprehensive benefits available to you when you join our outstanding team! To heal, to teach, to discover and to advance the health of the communities we serve. To be a premier academic medical center that transforms health and enriches lives.

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