Secretary, Emergency Medical Services - Full Time

Mercy Health System; United States; On-site; USD 21,000 - 32,000; Full time

Job summary

Mercyhealth is seeking an organized Secretary for the EMS department to support the executive director and management team with scheduling, correspondence, and data management.

The role requires a high school diploma and at least three years of secretarial experience, strong interpersonal and communication skills, and competent use of office software and billing systems. Schedule: 40 hours/week, Days shift with on-site work at Mercyhealth facilities.

Qualifications

• High school diploma or equivalent is required.
• Three years of secretarial experience or training is required.
• Excellent interpersonal/communication skills are essential.
• Good organizational skills are essential.

Responsibilities

• Schedules appointments, meetings, seminars and other functions for Executive Director and staff.
• Coordinates partner/agency functions as requested.
• Secures meeting room reservations for all staff.
• Answers telephone for director and directs calls appropriately.
• Transcribes, types and proofs correspondence, creates agency forms and reports.
• Assists with billing tasks and invoice processing as needed.

Skills

Interpersonal communication

Organizational skills

Scheduling

Education

High school diploma or equivalent

Three years of secretarial experience

Tools

PMM system

Portal system

Job description

OVERVIEW

The Secretary for the EMS department assists the executive director and management staff in the organization and communication of information. Serves as the contact person for access to administrative staff functions.

Schedule: 40 hours/week. Shift: Days.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Schedules appointments, meetings, seminars and other functions for Executive Director and all agency staff. Coordinates various partner/agency functions as requested. Secures all meeting room reservations for all staff. Answers telephone for director if necessary, screens and directs calls appropriately. Transcribes, types and proofs correspondence, creates agency forms, creates agency spreadsheets, memos, agendas, reports, policies and notices, etc. Orders office supplies. Orders and stocks shelves with building supplies. Creates, organizes and maintains proper logs and files. Provides administrative support for all special projects. Attends meetings and participates on committees as directed taking meeting minutes, and sending out final reports. Completes all processes of invoice coding, processing and payment of invoices using the portal system. Completes all requisition processing for requested items using the PMM system. Crossover and assist with billing services with duties consistent with Patient Accounts Specialist including: Responsible for skilled staff payroll, entering services for billing, verification and authorization of insurance, maintaining billing records, entering payments and follow-up of correspondence in the absents of other team member. Assist with maintaining spread sheet to ensure authorization is obtained for all services rendered for commercial, Medicaid Managed, and Medicare Managed cases. Other billing tasks as needed. Completes all processing of invoices for patient supplies. Assist with recording, tracking, and updating all aspects of agency equipment disbursement to partners. Ordering of all printed materials. Tracking, recording, activating, and suspending all agency field staff cell phones. Assist with annual budget planning process.

EDUCATION AND/OR EXPERIENCE

High school diploma or equivalent. Three years of experience and/or training in secretarial field, or equivalent combination of education and experience.

OTHER SKILLS AND ABILITIES

Excellent interpersonal/communication skills. Good organizational skills.

LEVEL OF SUPERVISION

Some independent judgment is required, but alternatives are limited by standard practices and procedures.

Pay Range: $15.60 - $23.40

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

• Medical, Dental, Vision Life & Disability Insurance FSA/HSA Options Generous, accruing paid time off Paid Parental and caregiver leave Career advancement and educational opportunities Tuition and certification reimbursement Certification Reimbursement Well-being Programs Employee Discounts On-Demand Pay Financial Education Annual recognition/awards events Partner appreciation days Family entertainment/attractions discount Community service/improvement opportunities

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better.

As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including: #1 in the nation on AARP's Best Employers for Workers Over 50 One of Working Mother magazine's 100 Best Companies for Working Mothers A Top 50 Company and Top 10 Nonprofit for Executive Women For over 135 years, Mercyhealth has provided high-quality health care to residents throughout northern Illinois and southern Wisconsin.

We have a passion for providing comprehensive health care close to home for area residents through our six hospitals and 85 primary and specialty care locations.

As an integrated health system, you can come to us for routine health care, like annual physicals, immunizations and preventive health screenings, as well as highly specialized care, such as neonatal intensive care, heart surgery, stroke care, neurosurgery, cancer treatment and much more.

The range of Mercyhealth's specialties and the skills of our doctors, nurses and clinical staff are truly extraordinary.