Secondary DC Manager

Scandinavian Designs | Dania Furniture; Phoenix (AZ); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401k

PTO

No overnight hours

Job summary

Scandinavian Designs - Dania Furniture is seeking a Secondary DC Manager to lead warehouse operations in Phoenix, AZ. This exempt, full-time role reports into distribution leadership and focuses on inventory control, staff supervision, and timely delivery execution.

You will plan staffing, supervise safety, coordinate receiving, storage, and order fulfillment, and partner with HR on training and performance metrics to ensure world-class service from the final mile to our customers.

Qualifications

• 3 years warehouse supervisory experience preferred.
• CDL preferred but not required.
• 18+ with valid driver’s license.
• DOT medical certificate to be obtained where required.
• Able to lift up to 75 lbs.

Responsibilities

• Plan, staff, direct, and coordinate warehouse activities to optimize storage and material flow.
• Develop and execute distribution services plans meeting goals for receiving, storage, order fulfillment, inventory control, logistics, and assembly.
• Provide excellent customer service in warehouse, on the phone, and during deliveries.
• Supervise delivery service to ensure guidelines and final-mile quality.
• Recruit, manage, and develop staff; ensure efficient scheduling and staffing.
• Train staff in warehouse operations, including safety and loading/unloading procedures.
• Maintain safety and accident reporting; ensure use of equipment safely and correctly.

Skills

Warehouse supervision

Inventory systems

Safety training

Customer service

Staff coaching

Education

High School diploma

Tools

Forklift operation

Inventory control system

Job description

Scandinavian Designs - Dania Furniture is looking for a Secondary DC Manager!

Location: 12801 North Tatum Blvd, Phoenix

Position: Exempt / Salary

Job Type: Full time / Permanent!

Pay Wage: Starting at $65,000

What You'll Be Doing

• Effectively plan, staff, direct, and coordinate activities to maintain efficient storage and flow of materials while maintaining control of inventory assets.
• Participate in the development of and execute a distribution services plan that ensures all receiving, storage, order fulfillment, inventory control, logistics and assembly functions meet company, financial and customer service goals.
• Provide “world class” customer service on the phone, in the warehouse and on deliveries.
• The Secondary DC Manager serves as a substitute driver as needed and observes safe lifting methods if applicable to the location.
• Design, implement and maintain effective internal schedules and controls to mitigate risks and provide for the movement of merchandise correctly, safely, without damage and on time.
• Use technology to achieve financial objectives and prioritize employee development, performance metrics and accountability within the warehouse culture.
• Collaborate as needed to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued.
• Work with managers and leadership to supervise the delivery service to ensure that our guidelines and requirements are met and that the “final mile” of service delivers a seamless exceptional customer care experience.
• Recruit, manage and develop qualified staff ensuring efficient scheduling in support of operations.
• Train staff in all aspects of warehouse operations including customer service techniques.
• Provide training for staff on safe loading and unloading methods of product from trucks, racks, cars, and showroom floor and ensure adherence to all safety and accident procedures while on company premises or operating company vehicles or equipment.
• Delegate work and/or performing work individually and follow up to make sure projects are completed.
• Use computer terminals to look up customer information and correctly use computerized inventory control system.
• Ensure staff are properly trained to safely use tools, i.e. forklift, pallet jack, hand tools.
• Correctly and promptly document and report Injuries, Illness, Incident and Safety Training.
• Communicate company standards and policies and take proactive corrective actions in collaboration with Human Resources to ensure compliance.
• Provide ongoing training to ensure enhanced productivity and professional development of team members.
• Perform other duties as directed.

Who You Are

• Minimum of 3 years prior warehouse supervisory preferred.
• CDL preferred but not required.
• 18 years or older and possess/maintain a valid Driver’s License in the location’s state.
• Minimum 2 years of safe driving. Preferred 5+ years driving experience
• Able to successfully complete our pre-employment physical and drug screening.
• Able to obtain a DOT Medical certificate.
• Employment in this role is dependent on maintaining all DOT and driving certifications if applicable to the location.
• Heavy lifting up to 75lbs. unassisted.
• Excellent customer service, team, and communication skills.
• Experience working with computerized inventory systems.
• Demonstrated attention to detail and reliability.
• Able to read and understand work orders, shipping and receiving paperwork.
• Able to obtain and maintain Forklift training and certification as necessary.
• Experience in operation of various equipment including but not limited to pallet jacks, and hand tools.
• Our positions require successfully completing the pre-employment background check and signing a nondisclosure agreement.

EDUCATION

• High School diploma or equivalent preferred.

Scandinavian Designs - Dania Furniture Offers:

• Benefits for Full-time Associates* including:
• Health benefits with opt-in for Dental and Vision, Health Savings Account (HSA)
• 401k
• Work life balance – no overnight hours!
• Paid Time Off (PTO)
• Regular schedule
• Pet Insurance
• Tuition Assistance
• Benefits eligibility depends on scheduled hours.

https://www.bcidaho.com/

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

A family business 60+ years in the making, with +50 furniture showrooms and +700 employees across the U.S. Our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.

In efforts to support the hiring of Veterans, please submit a DD214 or equivalent discharge paperwork from branches of the US Forces when applying for preferred for our preferred veteran hiring process.

We\'re an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.