Second-Shift Warehouse Training Specialist

Rheem Manufacturing Company; Greensboro (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

The Rheem Manufacturing Company Distribution Trainer is responsible for delivering new hire, cross-training, refresher, and process-specific training to warehouse associates. This role ensures employees are trained to perform their duties safely, accurately, and efficiently in accordance with established procedures, quality standards, and company expectations.

The role partners with leadership to support employee development, maintain training records, and assist with daily warehouse operations

Qualifications

• High School Diploma or GED preferred.
• Warehouse, distribution, logistics, or training experience preferred.
• Strong verbal and written communication skills.
• Effective coaching, mentoring, and interpersonal skills.
• Strong attention to detail, organization, and recordkeeping abilities.
• Reliable attendance and demonstrated ability to manage time and meet deadlines.
• Ability to work independently and collaboratively in a team environment.
• Proficient computer skills, including Microsoft Office and warehouse management systems.
• Ability to work overtime as business needs require.
• Ability to obtain and maintain company Powered Industrial Vehicle (PIV) certification.

Responsibilities

• Conduct new hire orientation, job-specific training, cross-training, and refresher training for distribution associates.
• Deliver training on warehouse processes, powered industrial vehicles (PIVs), handheld scanners, RF devices, warehouse management systems, and related equipment.
• Ensure all training activities comply with established SOPs, quality standards, and safety requirements.
• Maintain training records, assessments, attendance logs, certifications, and competency documentation.
• Monitor trainee progress and provide coaching, mentoring, and performance feedback.
• Identify training gaps and recommend corrective actions or development opportunities.
• Reinforce company values, productivity expectations, quality standards, and safe work practices.
• Partner with supervisors and managers to evaluate associate readiness, training effectiveness, and development needs.
• Maintain proficiency in warehouse operations, training materials, and process updates.
• Demonstrate advanced knowledge of receiving, stocking, order fulfillment, packing, shipping, and inventory control processes.
• Support operational needs by locating stock, filling orders, preparing shipments, and verifying inventory and order accuracy.
• Inspect outgoing materials for accurate descriptions and quantities.
• Support continuous improvement, process standardization, and operational excellence initiatives.
• Communicate trainee progress, skill deficiencies, and performance concerns to leadership.
• Prepare and maintain training, attendance, and operational reports as required.
• Promote a positive learning environment while supporting safety, quality, and compliance programs.
• Maintain housekeeping standards within training and operational areas.
• Perform moderate to heavy lifting and maintain regular attendance.
• Perform other duties as assigned.

Skills

Communication skills

Coaching & mentoring

Attention to detail

Time management

Teamwork

Attendance reliability

Safety awareness

Training delivery

Education

High School Diploma or GED

Tools

Microsoft Office

Warehouse Management Systems

Job description

The Rheem Manufacturing Company Distribution Trainer is responsible for delivering new hire, cross-training, refresher, and process-specific training to warehouse associates. This role ensures employees are trained to perform their duties safely, accurately, and efficiently in accordance with established procedures, quality standards, and company expectations.

The role partners with leadership to support employee development, maintain training records, and assist with daily warehouse operations