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SEASONS HOST-CASHIER

Casino2win

Michigan

On-site

Full time

2 days ago

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Job summary

Join a leading casino as a SEASONS HOST-CASHIER, where you'll provide exceptional guest service, handle cash transactions, and maintain a welcoming environment. This role offers rewarding opportunities in a fast-paced setting, emphasizing teamwork and communication.

Benefits

One FREE meal per shift

401K with match

Weekly Pay Days

Paid Time Off (PTO)

Paid Holidays

Gas Discounts

Employee Referral Program

Employee appreciation events

Qualifications

Must be 18 years or older with a high school diploma or equivalent.
Previous customer service experience preferred.

Responsibilities

Greet and seat guests in a professional manner.
Perform cash and coupon transactions accurately.
Maintain cleanliness in the dining area.

Skills

Guest Service

Communication

Teamwork

Organization

Education

High School Diploma or GED

Tools

Micros Computer System

Cash Register

Calculator

Join to apply for the SEASONS HOST-CASHIER role at Grand Traverse Resort & Casinos

1 month ago Be among the first 25 applicants

Join to apply for the SEASONS HOST-CASHIER role at Grand Traverse Resort & Casinos

JOIN A WINNING TEAM!

Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.

One FREE meal per shift
401K with match (after 1 year) plus weekly contributions
Weekly Pay Days and Daily Pay Available
Paid Time Off (PTO), Paid Holidays & Jury Pay
Voluntary Vision
Voluntary AFLAC Plans Available
Employee Referral Program
Gas Discounts at our Markets
Cannabis Store D iscounts
Giftshop and Food Discounts
Employee appreciation events and prizes

In addition, full time employees are eligible for the following:

Competitive Medical, Dental, Prescription Plans
Paid Bereavement
Life Insurance Coverage
Voluntary Short and Long Term Disability Coverage
Voluntary AFLAC Plans Available

Seasonal employees contact the Benefits Department for eligible benefits and perks!!

We look forward to having you join our team and being a part of our mission.

Summary

The Host/Cashier position involves positive guest interaction; greeting, cash and coupon handling, operation of micros computer systems, calculator, basic math skills, basic knowledge of food, food handling, menus, knowledge of sanitation practices, and knowledge of casino and restaurant promotions and procedures.

Essential Job Functions

Greet and seat guests in a professional, prompt, courteous, and friendly manner.
Perform cash, coupon and house account transactions smoothly and accurately.
Handle guest comments and concerns in a positive and professional manner while following policy and procedure.
Properly notify your immediate supervisor, manager of any guest who appears intoxicated.
Monitor dining area for cleanliness, maintaining a high-quality standard for the appearance of the cashier area, dining area, and front line.
Stock, clean and rotate the frontline coolers, vending, and beverage coolers throughout shift (coffee bar, deli etc.).
Where applicable; Clean tables and chairs, sweep and mop designated areas. Alert supervisor or maintenance of equipment repairs and maintenance needs.
Maintain sanitation, safety, security, and personnel policy standards at all times.
Properly operate Micros computer system, cash drawer, adding machine and complete paperwork.
Follow security and surveillance protocol when handling cash transactions to and from the Cage.
Willingness to cross-train and provide support in related areas of operations.
Perform additional duties as assigned by supervisor or manager.

Other Necessary Skills And Abilities

Must have excellent guest service and communication skills, both verbal and written.
Must be a team player with a positive attitude.
Must be highly motivated, organized and able to multiple task.
Must have excellent organizational skills and be able to follow strict procedures.
Must possess the ability to work with various personalities while maintaining impartiality.
Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information.
Must be a team player. Require crossed training for other positions in front/ back of the house as directed by management. Participate in on-going training sessions and staff meetings.

Education / Experience

Must be 18 years of age or older with a high school diploma, a GED or equivalent experience. Previous experience preferred with proper verification. Money handling and MICROS experience is recommended, as well as computer and calculator skills. Minimum one year of customer service experience is preferred.

Supervisory Responsibilities

NA

EQUIPMENT TO BE USED

Micros computer system, cash register, and calculator

TYPICAL PHYSICAL DEMANDS

May be required to lift up to 40 lbs.

Must be able to stand, sit and/or walk for entire shift.

Must be able to reach, bend, stretch, kneel, crawl, lift and carry.

Must have good grooming habits and manners.

TYPICAL MENTAL DEMANDS

Must be able to effectively handle stressful and compromising situations while remaining focused and professional.

Must be able to work in a fast paced, stressful atmosphere, having the ability to deal with difficult situations/ people without losing perspective.

Must be able to work productively under strict time restraints with variable deadlines.

Must be able to make basic decisions on your own.

WORKING CONDITIONS

Must be able and willing to work in a crowded, loud, smoking environment. Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Must practice all safety policies, procedures and standards as set by OSHA and Health Dept. Must be in work station at scheduled time and in proper uniform. Must be able to work days, evenings, graveyard, weekends, holiday’s etc.

COMMENTS

Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Design, Art/Creative, and Information Technology
Industries
Gambling Facilities and Casinos

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