Seasonal Workshop Manager - Guest Experience Lead

Build-A-Bear Workshop, Inc.; Phoenix (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Build-A-Bear Workshop, Inc. is seeking a TEMP Assistant Manager at JW Marriott Desert Ridge in Phoenix to support the store manager across operations, guest service, and sales strategy. You will help oversee scheduling, staff development, and merchandising to ensure smooth daily performance and strong guest experiences.

This seasonal role emphasizes leadership, teamwork, compliance with company policies, and the ability to adapt to a fast-paced retail environment during peak periods.

Qualifications

• 2 years of store management experience in customer-centric setting.
• High school diploma required; associate degree preferred.
• Basic understanding of store technology solutions (POS, scheduling, HRIS, time and attendance).

Responsibilities

• Assist the Chief Workshop Manager with daily assignments and staff direction.
• Participate in hiring decisions and staff development guidance.
• Lead and motivate shifts, enforce policies, and manage security and cash handling.
• Drive sales through leadership of Bear Builders and guest experience.
• Ensure displays adhere to brand standards and create inviting store environments.
• Oversee inventory processes including receiving, stocking, and counts.

Skills

Store management

Customer service

Retail operations

Education

High school diploma

Associate's degree in business

Tools

POS

HRIS

Time and attendance

Job description

Build-A-Bear Workshop, Inc. is seeking a TEMP Assistant Manager at JW Marriott Desert Ridge in Phoenix to support the store manager across operations, guest service, and sales strategy. You will help oversee scheduling, staff development, and merchandising to ensure smooth daily performance and strong guest experiences.

This seasonal role emphasizes leadership, teamwork, compliance with company policies, and the ability to adapt to a fast-paced retail environment during peak periods.