Seasonal Visual Security & Customer Experience Associate

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Seasonal Temporary Visual Security Associate to support store asset protection with consistent visual deterrence and excellent customer service in a designated area.

You will greet customers, monitor for suspicious activity, report to leadership, and collaborate with store teams to maintain a welcoming, secure shopping environment. This is an hourly position with flexibility including nights, weekends, and holidays.

Qualifications

• Demonstrated dedication to customer service.
• Ability to observe and report security concerns.
• Willingness to work nights, weekends, and holidays.
• Comfort with smartphones and tablets.
• Ability to lift up to 40 lbs.
• Adapts to changing priorities.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.
• Observe customer behaviors and identify activities that may indicate potential theft.
• Effectively communicate customer concerns, suspicious behaviors, or potential security issues to store leadership promptly.
• Collaborate with store leaders and associates to protect store assets and uphold safety standards.
• Support store operations by maintaining a clean, organized, and welcoming environment.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on business needs.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance.
• Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

Skills

Customer service

Ownership/initiative

Observation/reporting

Communication

Technology comfort

Lifting up to 40 lbs

Flexible schedule

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Seasonal Temporary Visual Security Associate to support store asset protection with consistent visual deterrence and excellent customer service in a designated area.

You will greet customers, monitor for suspicious activity, report to leadership, and collaborate with store teams to maintain a welcoming, secure shopping environment. This is an hourly position with flexibility including nights, weekends, and holidays.