Seasonal Traffic Gate Lead - Guest Parking & Access

Winter Park Resort; Winter Park (CO); On-site; USD 40,000 - 44,000; Part time

Benefits offered by this job

Free season pass to Winter Park andall

Discounted friends & family tickets

Medical, dental, vision, life, paidPar

401(k) plan with 100% company match

Mental health resources

Food & beverage and retail discounts

Onsite employee childcare

Discounted equipment rentals, pro-deas

Job summary

Winter Park Resort is seeking a Seasonal Parking Attendant to operate the main entrance, assist guests, and manage parking procedures. The role requires friendly, professional communication and ability to handle high‑traffic, fast‑paced conditions.

Responsibilities include opening/closing procedures, monitoring pay kiosks, issuing permits, processing payments, and coordinating with vendors while maintaining safety and order on site.

Qualifications

• Competence in the operation of point-of-sale software and other software applications, computers, calculators, copiers, scanners, handheld radios
• Mechanical skills in troubleshooting and repairing pay station and gate equipment
• Ability to communicate effectively; verbally and written. Must speak English fluently.
• Ability to maintain records, prepare accurate reports, and do basic math
• Ability to take initiative, use sound judgement, and act with discretion under varying conditions.
• Must be able to handle complaints and difficult customers in a polite and professional manner
• Ability to establish and maintain effective relationships with the public, employees, homeowners, property management personnel, commercial tenants, NSCD participants, parking season pass holders, resort staff, service vendors, local law enforcement and TOWP maintenance.
• Two or more years working with public in high stress environment

Responsibilities

• Perform opening and closing procedures
• Assist vehicles with lodging check-in, reserved, visitor, pay, short term, disabled and clinic parking
• Control access of deliveries, shuttles, emergency vehicles and construction vehicles
• Operate/repair gates at traffic hut
• Online monitoring of pay kiosks
• Enter & keep accurate license plates records for all season pass holders, vendors, and any other authorized personal an update as needed
• Establish and maintain a good working relationship with our license plate recognition company, Vanguard Parking
• Be in constant communication with pay parking enforcer via hand held radio for any issues with lots/gates
• Operation of computer accounting software and credit card machine
• Distribute parking tickets as needed
• Receive payments for parking related fees
• Create & distribute guest parking permits
• Assist guests and employees with directions and information in a friendly, professional manner. Effectively handle first-line conflicts and resolve problems.
• Responsible for cleanliness, snow removal and maintenace in and around hut and gates, including signage
• Public and employee safety: a. Be alert for potential hazards involving vehicles, pedestrians, and equipment. b. Take responsible action to prevent accidents. c. Report and/or correct any unsafe conditions.
• Assist with vehicle, public, and employee accidents as required. Follow accident reporting procedures.
• Assist with parking lot operations as needed. Be available for special events as needed
• Assist Pay Parking Supervisor/ enforcer in troubleshooting and equipment repair
• Be in communication with outside vendors not limited to law enforcement, Town of Winter Park maintenance workers, service vendors and internal resort departments

Skills

Communication skills

Customer service

English fluency

Problem solving

Tools

POS software

Record keeping

Job description

Winter Park Resort is seeking a Seasonal Parking Attendant to operate the main entrance, assist guests, and manage parking procedures. The role requires friendly, professional communication and ability to handle high‑traffic, fast‑paced conditions.

Responsibilities include opening/closing procedures, monitoring pay kiosks, issuing permits, processing payments, and coordinating with vendors while maintaining safety and order on site.