Seasonal Ticketing & Guest Services Associate

Graceland, Inc.; Memphis (TN); On-site; USD 13,776 - 20,664; Part time

Job summary

Graceland, Inc. is seeking an individual for a seasonal position in the Ticket Office in Memphis, TN. This role includes selling tickets, providing exceptional guest relations, and maintaining the ticket office appearance. Ideal candidates will have strong communication skills and experience in cash handling.

The position requires flexible working hours, including weekends and holidays, with the capacity to handle a high-pressure environment. Uniforms are mandatory, and a background check and drug test are required.

Qualifications

• Ability to cope with extremely heavy workload.
• Excellent communication and interpersonal skills.
• Ability to work with minimum supervision.
• Excellent attention to detail.
• Cash handling experience required.

Responsibilities

• Sell tickets to guests using a computerized system.
• Provide guest relations and maintain ticket office appearance.
• Cross train in reservations/guest services.
• Handle guest complaints and refer to appropriate personnel.

Skills

Communication skills

Cash handling experience

Computer knowledge

Attention to detail

Ability to handle guest complaints

Ability to work under pressure

Job description

Graceland, Inc. is seeking an individual for a seasonal position in the Ticket Office in Memphis, TN. This role includes selling tickets, providing exceptional guest relations, and maintaining the ticket office appearance. Ideal candidates will have strong communication skills and experience in cash handling.

The position requires flexible working hours, including weekends and holidays, with the capacity to handle a high-pressure environment. Uniforms are mandatory, and a background check and drug test are required.