Seasonal Team Member

Family Farm & Home; St. Johns (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic and growing team at a family-oriented company dedicated to providing exceptional service and products. As a seasonal associate, you will play a crucial role in delivering outstanding customer service while assisting with various store operations. This position offers a unique opportunity to engage with customers, promote store initiatives, and contribute to a positive shopping environment. If you are a team player with a passion for helping others and are ready to embrace a flexible work schedule, this role could be the perfect fit for you. Experience the rewarding environment of a company that values its employees and community.

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Ability to work flexible hours including weekends and holidays.

Responsibilities

• Provide outstanding customer service and assist with product merchandising.
• Support store management and maintain store cleanliness and safety.

Skills

Customer Service

Communication Skills

Team Collaboration

Basic Product Knowledge

Flexibility

Education

High School Diploma or equivalent

Tools

Basic Computer Systems

Job description

Job Description

Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania. We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating.

Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family?

A seasonal associate must provide outstanding customer service and accurate information to customers in regards to merchandise carried within Family Farm and Home. They will assist with product merchandising, register assistance as well as support the store management team as needed. The seasonal associate is a temporary position, with varying hours, effective from February 1st to July 31st with an opportunity for permanent employment based on performance and given availability.

Essential Duties and Responsibilities:

1. Promote Family Farm and Home mission statement and family values.
2. Maintain awareness of all promotions and advertisements.
3. Uphold merchandising, store cleanliness, and safety standards.
4. Contribute to the daily maintenance of the store.
5. Participate in the recovery, execution and proper labeling of products.
6. Complete register training, understand all forms of payment related operations, and assist with the register as needed.
7. Follow all Family Farm and Home and OSHA guidelines for a safe work environment.
8. Be conscious of shoplifting activity.
9. Aid customers in locating merchandise in store and on the Family Farm and Home website as well as loading merchandise into vehicles.
10. Support Family Farm and Home selling initiatives, i.e. loyalty program, private label credit card, item of the month and protection plans.
11. Assist in fulfillment and loadout of BOPIS (Buy Online Pick Up In Store) orders.
12. Assist in the completion of store closing duties.
13. Contribute to a positive working environment for all team members.
14. All other duties as assigned by store management or company official.

Seasonal Associate Requirements:

A Family Farm and Home seasonal associate must be able to work a flexible schedule including weekends, evenings, and holidays. Associates need to have basic product knowledge along with a willingness to learn. Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations are necessary as a seasonal associate. They will also need to demonstrate a commitment to excellent service and customer satisfaction. A successful seasonal associate will be a strong team player yet still be able to work independently with minimal supervision. They must contribute to a positive working environment for all team members. Seasonal associates need to have knowledge of basic computer systems. They must be able to stand for extended periods of time as well as be able to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50lbs.

At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.