Seasonal Tax Team Lead

Konsus, Inc. (Superside); United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Team Lead for Tax Preparation and Support on a seasonal basis. The ideal candidate will provide leadership to a remote team of tax professionals, ensuring effective communication and high-quality customer service. Responsibilities include addressing customer concerns and supervising the preparation of individual tax returns. The position requires an active EA or CPA credential and prior supervisory experience.

Qualifications

• Actively credentialed as EA, CPA, or attorney with active PTIN.
• 1+ years remote supervisory experience leading tax teams.
• 2+ years individual tax return preparation experience.

Responsibilities

• Lead and motivate the tax preparation team through communication.
• Monitor and support tax support channels for timely responses.
• Effectively resolve customer escalations and issues.

Skills

Leadership

Customer Service

Communication

Technical Skills

Education

Credentialed Enrolled Agent (EA) or CPA

Active PTIN

Tools

Professional Tax Software

Microsoft 365

Job description

A company is looking for a Team Lead Tax Prep & Support (Seasonal).

Key Responsibilities

• Provide leadership and motivation to the tax preparation team via various communication channels
• Monitor and support the tax support communication channels, ensuring timely and accurate responses
• Address and resolve customer escalations and issues effectively and efficiently

Required Qualifications

• Must be an actively credentialed Enrolled Agent (EA), CPA, or practicing attorney with an active PTIN
• 1+ years of experience in a remote supervisory role leading teams of 5 or more tax professionals
• 2+ years of experience preparing and filing individual (1040) tax returns
• Strong technical skills in professional tax software and Microsoft 365 applications
• A dedicated workspace with a hard-wired Ethernet connection and personal computer