Seasonal Tax Pro — Flexible Schedule & Training

Jackson Hewitt - 2073; Lock Haven (Clinton County); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt is seeking a Seasonal Experienced Tax Preparer to guide clients through tax codes, prepare returns, and provide audit support. You will conduct face-to-face interviews, drive client retention, and handle payments, while working in a fast-paced environment with a strong focus on accuracy and service.

The role offers flexible schedules (day, night, weekends) and both full-time/part-time options, with opportunities to mentor teammates and contribute to office priorities.

Qualifications

• 2+ seasons of previous tax experience.
• Experience completing individual, trust, &/or partnership tax returns.
• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Successful completion of the Jackson Hewitt Tax Knowledge Assessment.
• Experience working in a fast-paced environment.
• Strong attention to detail and accuracy.
• Field Instructor, Remote Support, or Call Center certification a plus.
• Tax planning and audit support experience preferred.
• Bachelor’s degree in accounting or related field a plus

Responsibilities

• Conduct face-to-face tax interviews with clients.
• Generate business growth, increase client retention, and offer additional products and services.
• Answer client calls via our national call center routing system.
• Answer tax related questions and provide future tax planning to clients in a timely fashion.
• Collection and processing of clients’ payments while ensuring timely deposits.
• Marketing and business generation efforts.
• Support office priorities through teamwork and collaboration.
• Mentor and support teammates, providing guidance and in some cases acting as a lead.
• This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business.

Skills

Tax preparation

Customer service

Communication

Attention to detail

Audit support

Fast-paced

PTIN Certification

Education

Bachelor’s degree in accounting or related field

CPA or Enrolled Agent license

Job description

Jackson Hewitt is seeking a Seasonal Experienced Tax Preparer to guide clients through tax codes, prepare returns, and provide audit support. You will conduct face-to-face interviews, drive client retention, and handle payments, while working in a fast-paced environment with a strong focus on accuracy and service.

The role offers flexible schedules (day, night, weekends) and both full-time/part-time options, with opportunities to mentor teammates and contribute to office priorities.