Seasonal Tax Prep Specialist — Client-Focused

H&R Block, Inc.; Brighton (CO); On-site; USD 22,000 - 27,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to begin a career in tax and client services. You'll work directly with clients to gather information, prepare returns, and answer questions with training and support from day one. This in-person role is located at a local H&R Block tax office.

No prior tax experience is required; you will earn a competitive hourly rate and grow as you build tax knowledge. Availability may include evenings and weekends during peak season.

Qualifications

• Strong communication and customer-service abilities.
• Experience interacting with customers in service environments.
• Familiarity with AI-based tools such as Copilot and ChatGPT is a plus.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare accurate tax returns with training and guidance from teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and suggest relevant products and services.
• Apply problem-solving to analyze client information and address questions with available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Communication skills

Customer service

Problem solving

AI tools familiarity

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to begin a career in tax and client services. You'll work directly with clients to gather information, prepare returns, and answer questions with training and support from day one. This in-person role is located at a local H&R Block tax office.

No prior tax experience is required; you will earn a competitive hourly rate and grow as you build tax knowledge. Availability may include evenings and weekends during peak season.