Seasonal Tax Associate - Training & Client Services

H&R Block, Inc.; Nebraska; On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to join a local tax office in person. You'll gather client information, prepare tax returns with guidance from experienced teammates, and clearly explain tax concepts.

You’ll identify opportunities for savings and advise on related products and services, while using AI tools as needed and focusing on building strong client relationships. You do not need prior tax experience, as comprehensive training is provided, with opportunities to grow knowledge

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma / GED/ equivalent

Bachelor’s degree in accounting, finance, or a related field

Tools

Copilot & ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to join a local tax office in person. You'll gather client information, prepare tax returns with guidance from experienced teammates, and clearly explain tax concepts.

You’ll identify opportunities for savings and advise on related products and services, while using AI tools as needed and focusing on building strong client relationships. You do not need prior tax experience, as comprehensive training is provided, with opportunities to grow knowledge