Seasonal Tax Associate - Training & Client Impact

H&R Block, Inc.; Muskegon (MI); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required; with training from day one, you’ll work with clients to gather information, prepare tax returns, and answer questions while building strong relationships.

This in-person role at a local H&R Block tax office offers a competitive hourly rate with opportunities to increase earnings as you learn more tax knowledge and grow in the role during peak season.

Qualifications

• Enrollment in or completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication and problem-solving skills.
• Comfort using digital tools and systems including AI tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

AI tools

Education

High school diploma/GED

Bachelor's degree in accounting or finance

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services. No prior tax experience is required; with training from day one, you’ll work with clients to gather information, prepare tax returns, and answer questions while building strong relationships.

This in-person role at a local H&R Block tax office offers a competitive hourly rate with opportunities to increase earnings as you learn more tax knowledge and grow in the role during peak season.