Seasonal Tax Associate: Training & Client‑Facing Tax Prep

H&R Block, Inc.; Peabody (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate at a local tax office to help clients with information gathering, tax return preparation, and questions answered with clear explanations.

You don't need prior tax experience—training and support start on day one, with opportunities to increase earnings as you build knowledge and tax expertise. This in-person role offers an hourly rate and aligns with peak-season demand.

Qualifications

• High school diploma or GED is required.
• Experience in customer service or client-facing roles.
• Good communication and ability to explain information clearly.
• Strong problem-solving and data-organizing skills.
• Comfort using AI-based tools (Copilot/ChatGPT).

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products/services.
• Apply problem-solving skills to analyze client information with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication skills

Problem-solving

Digital tools awareness

High school diploma

Education

High school diploma / GED

Bachelor’s degree in accounting/finance/related field (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate at a local tax office to help clients with information gathering, tax return preparation, and questions answered with clear explanations.

You don't need prior tax experience—training and support start on day one, with opportunities to increase earnings as you build knowledge and tax expertise. This in-person role offers an hourly rate and aligns with peak-season demand.