Seasonal Tax Associate - Train, Help Clients, Earn More

H&R Block; Barbourville (KY); On-site; USD 17,000 - 28,000; Full time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local H&R Block tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. No prior tax experience is required as training is provided.

You will earn a competitive hourly rate and have opportunities to grow as you build tax knowledge. Responsibilities include explaining tax information clearly, identifying savings opportunities, and supporting office priorities

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem solving

Digital tools

Education

High school diploma / GED

Bachelor’s degree in accounting or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local H&R Block tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. No prior tax experience is required as training is provided.

You will earn a competitive hourly rate and have opportunities to grow as you build tax knowledge. Responsibilities include explaining tax information clearly, identifying savings opportunities, and supporting office priorities