Seasonal Tax Associate: Learn Tax Prep & Client Service

H&R Block, Inc.; Pompano Beach (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office in the United States. You will gather client information, prepare tax returns with support from experienced teammates, and explain complex tax details in a clear, actionable way.

The role emphasizes customer service, problem-solving, and building strong client relationships. Training is provided, with opportunities to earn more as tax knowledge grows and performance improves, during peak tax season.

Qualifications

• Experience in service-oriented environment is preferred.
• Strong communication and problem-solving skills are required.
• Comfort using AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide client-ready recommendations.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma

Tools

Copilot/ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local tax office in the United States. You will gather client information, prepare tax returns with support from experienced teammates, and explain complex tax details in a clear, actionable way.

The role emphasizes customer service, problem-solving, and building strong client relationships. Training is provided, with opportunities to earn more as tax knowledge grows and performance improves, during peak tax season.