Seasonal Tax Associate - Learn Tax, Help Clients, In-Office

H&R Block, Inc.

Wethersfield (CT)

On-site

USD 21,000 - 30,000

Part time

14 days+

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Job summary

H&R Block in Connecticut is seeking a seasonal Tax Associate to join our client‑facing tax team at a local office. You will meet with clients, gather information, prepare complete tax returns with training and support, and explain tax concepts in clear terms while identifying savings opportunities.

Prior customer service experience and strong communication are valued, with flexible evening/weekend availability during peak season.

Qualifications

Experience interacting with customers or clients in a service-oriented environment.
Strong communication skills, including explaining information clearly and asking questions to understand needs.
Problem-solving skills, including organizing information and identifying solutions.
Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
High school diploma / GED or equivalent.

Responsibilities

Meet with clients to gather information and understand their tax situation.
Prepare complete and accurate tax returns with training and support from experienced teammates.
Explain tax information clearly and provide recommendations in a way clients can easily understand.
Identify tax savings opportunities and recommend relevant products and services.
Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
Build strong client relationships and support office priorities through teamwork and collaboration.