Seasonal Tax Associate - Client-Focused Tax Prep

H&R Block, Inc.; New Britain (CT); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate in Connecticut to join a local tax office. You’ll start with comprehensive training, meet with clients to gather information, and prepare returns while answering questions to build strong client relationships.

The role is in-person, with an hourly pay structure and opportunities to increase earnings as tax knowledge grows. Prior tax experience is not required, and scheduling may include evenings and weekends during peak season.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills including explaining information clearly.
• Proficiency with digital tools and AI-assisted workflows.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in an understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork and client-first approach.

Skills

Customer service experience

Strong communication

Problem solving

Digital literacy

Education

High school diploma / GED

Bachelor’s degree (accounting/finance)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate in Connecticut to join a local tax office. You’ll start with comprehensive training, meet with clients to gather information, and prepare returns while answering questions to build strong client relationships.

The role is in-person, with an hourly pay structure and opportunities to increase earnings as tax knowledge grows. Prior tax experience is not required, and scheduling may include evenings and weekends during peak season.