Seasonal Tax Associate: Learn Tax & Client Service

H&R Block, Inc.; Berlin (MD); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical and prescription drug coverage

401(k) retirement savings plan

Employee Assistance Program

Virtual fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Job summary

As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships.

This role is in‑person at a local H&R Block tax office. You’ll earn a competitive hourly rate, with opportunities to increase earnings as you build tax knowledge

Qualifications

• Completed H&R Block Income Tax Course
• Experience interacting with customers in a service environment
• Strong communication skills, including explaining information clearly
• Problem-solving and organizing information
• Comfort using digital tools including AI tools like Copilot and ChatGPT
• High school diploma / GED or equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client‑first approach

Skills

Customer service

Communication

Problem-solving

Digital tools

Education

High school diploma / GED

Bachelor's degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships.

This role is in‑person at a local H&R Block tax office. You’ll earn a competitive hourly rate, with opportunities to increase earnings as you build tax knowledge