Seasonal Tax Associate — Learn & Help Clients

H&R Block; Columbus (OH); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll receive training from day one and prepare tax returns with support from experienced teammates.

You’ll meet with clients, gather information, explain tax details clearly, and identify savings opportunities while building strong client relationships. This role emphasizes customer service, problem solving, and the ability to work up to peak hours during tax season, with a competitive hourly rate and room

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting/finance (preferred)

Tools

AI tools (Copilot, ChatGPT)

Job description

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll receive training from day one and prepare tax returns with support from experienced teammates.

You’ll meet with clients, gather information, explain tax details clearly, and identify savings opportunities while building strong client relationships. This role emphasizes customer service, problem solving, and the ability to work up to peak hours during tax season, with a competitive hourly rate and room