Seasonal Tax Associate - Learn & Grow with Clients

H&R Block, Inc.; Williamsport (Lycoming County); On-site; USD 17,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with on‑the‑job training. You’ll gather information, prepare returns, and help clients understand their tax positions.

Work is in-person at a local H&R Block office, with compensation paid hourly and potential growth in knowledge and earnings during peak periods. You’ll meet clients, prepare returns with guidance from teammates, and explain tax details clearly while identifying savings opportunities.

Qualifications

• Completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving and organizing information to identify solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem-solving

Digital tools

Tax course

Education

High School Diploma/GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services with on‑the‑job training. You’ll gather information, prepare returns, and help clients understand their tax positions.

Work is in-person at a local H&R Block office, with compensation paid hourly and potential growth in knowledge and earnings during peak periods. You’ll meet clients, prepare returns with guidance from teammates, and explain tax details clearly while identifying savings opportunities.