Seasonal Tax Associate: Learn, Earn & Serve Clients

H&R Block; Arab (AL); On-site; USD 19,000 - 36,000; Full time

Job summary

H&R Block in Alabama is seeking a Seasonal Tax Associate to start a career in tax and client services—no prior tax experience required. With training from day one, you’ll work directly with clients to gather information and prepare returns.

You’ll explain tax information clearly, identify savings opportunities, and build strong client relationships as part of a team in a local tax office, with an in-person, client-first approach.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly
• Problem-solving skills, including organising information and identifying solutions
• Comfort using digital tools and systems including AI tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyse client information and address questions or unique situations with guidance
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Information organization

AI tools

Copilot

ChatGPT

Education

High school diploma / GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Alabama is seeking a Seasonal Tax Associate to start a career in tax and client services—no prior tax experience required. With training from day one, you’ll work directly with clients to gather information and prepare returns.

You’ll explain tax information clearly, identify savings opportunities, and build strong client relationships as part of a team in a local tax office, with an in-person, client-first approach.