Seasonal Tax Associate — Learn & Earn Onsite

H&R Block, Inc.; Munster (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. in Indiana is seeking a Seasonal Tax Associate to work in person at a local tax office. You will meet with clients, gather information, and begin preparing tax returns with guidance from experienced teammates.

No prior tax experience is required as training is provided. You will use digital tools, including AI-based assistants, to answer questions, identify savings opportunities, and deliver clear recommendations while building client relationships.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or client-facing roles.
• Ability to explain information clearly and ask questions to understand needs.
• Comfort using AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend products and services.
• Address client questions with guidance and available resources.
• Support office priorities through teamwork and client-first approach.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

AI tools familiarity

Education

High school diploma / GED / equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Indiana is seeking a Seasonal Tax Associate to work in person at a local tax office. You will meet with clients, gather information, and begin preparing tax returns with guidance from experienced teammates.

No prior tax experience is required as training is provided. You will use digital tools, including AI-based assistants, to answer questions, identify savings opportunities, and deliver clear recommendations while building client relationships.