Seasonal Tax Associate — Learn & Earn, In-Office

H&R Block, Inc.; Parkersburg (IA); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate in a local office to gather client information, prepare tax returns, and answer questions with guided support. Training is provided from day one, and earnings are based on the hourly rate with opportunities to grow tax knowledge.

You will work in-person at a local H&R Block tax office and build client relationships while supporting office priorities through teamwork and a client-first approach during tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Communication skills

Problem-solving

Digital tools familiarity

Client-facing service mindset

Active listening

Education

H&R Block Income Tax Course

High school diploma / GED / equivalent

Bachelor’s degree in accounting/finance/related

Tools

Copilot

Job description

H&R Block is hiring a Seasonal Tax Associate in a local office to gather client information, prepare tax returns, and answer questions with guided support. Training is provided from day one, and earnings are based on the hourly rate with opportunities to grow tax knowledge.

You will work in-person at a local H&R Block tax office and build client relationships while supporting office priorities through teamwork and a client-first approach during tax season.